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Joselito J. — Senior Virtual Assistant Specialist from Philippines

Joselito J.

Senior Virtual Assistant Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Joselito T. is a seasoned Virtual Assistant with over six years of experience excelling in administrative support and customer service within diverse industries such as HVAC, real estate, financial services, and telecommunications. His expertise is in generating appointments and executing lead qualification strategies, including cold and warm outreach. Joselito's role as an Appointment Setter at United States Home Services demonstrated his capability to engage with homeowners, especially those with older HVAC systems, to assess needs, offer tailored upgrade solutions, and manage CRM workflows efficiently. During his tenure at Golden Refund Retrievers LLC, Joselito specialized in surplus funds research, where he meticulously compiled and validated lead data, ensuring accuracy via public records and financial institutions. In his extensive career, he has consistently delivered high-quality remote support, employing his critical skills in data management and public records search to optimize operations and maximize client engagement. Joselito's educational background in marketing from the University of Nieva Caceres complements his professional endeavors, reinforcing his ability to effectively communicate and build trust with prospects, leading to successful outcomes.

Experience

  • Appointment Setter

    United States Home Services · 2025 — 2026
    Generated qualified appointments by engaging with cold and warm leads concerning HVAC system upgrades, concentrating on homeowners with equipment older than 7 years. Conducted outbound calls to promote services, addressed client inquiries, and scheduled consultations while logging interactions and follow-ups within CRM tools to enhance lead nurturing.
  • Senior Virtual Assistant / Administrative Specialist

    Golden Refund Retrievers LLC · 2023 — 2025
    Initiated contact with state county offices to request 'overage lists' for surplus funds while compiling verified lead information into organized spreadsheets and CRM systems. Conducted research on unclaimed assets and maintained databases for accuracy and accessibility.
  • Real Estate / Telemarketer / Appointment Setter

    Foxhound Homes · 2022 — 2023
    Performed cold outreach to homeowners and quickly responded to inbound leads from online sources, with systematic follow-ups until appointments were confirmed and logged.
  • Real Estate Virtual Assistant / Telemarketer

    High Eagle Property Solution · 2021 — 2022
    Conducted cold calls to introduce services to property owners and manage inbound inquiries, scheduling consultation appointments accordingly.
  • Administrative Virtual Assistant

    Getaround · 2019 — 2020
    Processed documentation and maintained current records for the Fleet Division, ensuring vehicle availability while assisting with operational and administrative tasks as needed.
  • Dish Network US Technical Support Officer

    SPI CRM · 2016 — 2019
    Diagnosed and resolved technical issues related to Dish Network services and equipment, guiding customers through setup, installation, and troubleshooting processes while addressing service outages and providing updates on case status to clients.

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