9 viewsTalent
Joselle V. — Mid-Level Administrative Assistant from Philippines

Joselle V.

Mid-Level Administrative Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
TagEnglish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Joselle V. brings a wealth of experience in both administrative support and customer service, having worked across industries such as real estate, food delivery services, and telecommunications. Most recently, Joselle served as an Administrative Assistant in the US real estate sector, expertly managing CRM systems, emails, and social media accounts, as well as coordinating property inspections and other essential services. Before this role, she was a Senior Investigation Officer at an Australian credit repair company, where she leveraged her exceptional skills in managing CRM, training new hires, and maintaining effective communication with clients and creditors to improve credit histories. Her tenure as a Customer Service Representative for both local and US-based telecommunications firms further honed her abilities in resolving customer inquiries related to accounts and billing. Joselle is proficient in managing emails and schedules, handling client data entry, and ensuring efficient operations through problem-solving and critical thinking.

Experience

  • Administrative Assistant

    Assistant - Loan Officer · 2025 — 2026
    Conducted phone interviews with leads and created as well as managed their profiles in CRM. Gathered necessary documents and coordinated with relevant teams and customers throughout the process to ensure compliance at each step.
  • Administrative Assistant

    Home Rentals - US · 2024 — 2025
    Managed CRM, email, and calendar while coordinating with tenants, homeowners, and vendors. Handled inquiries and scheduled meetings, and monitored work orders for timely completion.
  • Administrative Assistant

    Real Estate - US · 2023 — 2024
    Oversaw management of emails, schedules, and social media accounts. Entered client details into the system and ensured proper organization of schedules and paperwork. Scheduled property inspections, photoshoots, and other related services.
  • Senior Investigation Officer

    Australian Credit Repair Company · 2022 — 2023
    Engaged directly with clients and conducted comprehensive interviews to facilitate thorough investigations. Coordinated with respective creditors to enhance clients' credit histories. Supervised a dedicated team, ensuring appropriate handling of all client cases. Trained new hires and managed CRM, emails, schedules, and client and creditor communications.
  • Customer Service Representative

    Food-Delivery Service · 2017 — 2022
    Assisted riders, customers, and partnered restaurants by addressing inquiries through calls, chats, and emails.
  • Customer Service Representative

    US-Based Telecommunications Company · 2015 — 2017
    Supported customers with their account and billing inquiries.
  • Customer Service Representative

    Local Telecommunications Company · 2014 — 2015
    Provided assistance to customers regarding account and billing inquiries with SME.

Interested in this professional?

Sign in as an employer to save this profile or invite Joselle V. to a job.

Sign in as an employer