Joseph M.
Junior Data Entry & Administrative Support Specialist
Open to offersNew to PlatformAbout
Joseph M. is a detail-oriented professional based in Johannesburg, South Africa, with expertise in customer support, data entry, and administrative tasks. Demonstrating a keen ability to accurately enter and maintain records, Joseph excels in record verification and error detection, ensuring the integrity of confidential data across various platforms. Proficient in Microsoft Office, Google Workspace, and CRM systems like Salesforce, HubSpot, and Zoho CRM, Joseph is well-versed in using digital tools for efficient workflow management. His experience as a Customer Support Specialist at Dike General Café in Lesotho highlighted his proficiency in handling customer information and managing electronic records while maintaining confidentiality. Equipped for remote work, Joseph possesses strong typing, communication, and time-management skills essential for independent productivity.
Experience
Customer Support Specialist
Dike General Café · 2026 — 2026Accurately entered and updated customer data within digital systems and databases. Conducted reviews of records to identify errors, missing information, and inconsistencies. Engaged with customers to confirm and amend account information. Ensured the organization and confidentiality of electronic records. Handled various administrative tasks while adhering to daily productivity targets. Promptly reported discrepancies to maintain accurate recordkeeping.
Skills & Expertise
Education
- National Senior CertificateMpatleng Secondary School · — — 2023
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