joseph L.
Senior Software Implementation Specialist
Open to offersNew to PlatformAbout
Joseph F. is a seasoned IT and Software Implementation Specialist with over 20 years of experience delivering enterprise-scale systems in the financial services and banking industries, as well as other highly regulated environments. Currently at Cash Processing Solutions Inc., he leads the deployment of global cash management platforms for top-tier institutions such as the Central Bank of the Philippines and the Reserve Bank of Australia, specializing in enterprise integrations, large-scale database migrations, and risk-managed delivery. Joseph has played key roles in real-time system integration, banknote authentication, and supply chain management, coordinating global stakeholders and managing project risks. His expertise spans C#, ASP.NET MVC, MSSQL, Oracle 12c, and tools like Telerik and RabbitMQ. Previous roles include technical escalation at OpenText, application leadership at Nestlé, and project management at Lanworks, covering governance, SDLC, and system support across international markets.
Experience
Software Implementation Specialist
Cash Processing Solutions Inc. · 2019 — PresentDirected the implementation of a critical cash management system for managing the currency lifecycle, covering areas like banknote authentication and supply chain management. Led the integration of real-time data from counting machines and automated batch processes using secure web services. Supervised the migration of large databases from Oracle to MSSQL, ensuring the accuracy of Crystal and Telerik reports. Developed and executed strategies for automated backup, optimization, and monitoring to enhance database performance. Collaborated with international stakeholders and managed risks and delivery milestones to enable reliable deployments.Technical Analyst
OpenText Philippines · 2017 — 2018Functioned as a senior escalation point for complex issues related to Gupta development technologies within enterprise environments. Served as the main global resource for architects and engineers during high-severity production incidents, facilitating prompt resolutions. Worked with product engineering and QA teams to replicate defects and verify fixes, contributing to product enhancements. Created and updated a knowledge base and troubleshooting documentation. Improved support workflows and reporting through automation with VBA and Excel macros.Application Developer Lead / Support Specialist
Nestle Business Services AOA, Inc. · 2012 — 2017Oversaw the complete development and support lifecycle for enterprise applications across various Nestlé markets. Managed projects from requirement gathering to deployment and maintained ongoing support post-launch. Provided mentorship to cross-functional teams while spearheading automation initiatives that yielded operational efficiencies. Coordinated with global stakeholders throughout projects in regions such as Asia-Pacific, EMEA, and LATAM. Ensured adherence to Nestlé’s development standards and compliance with SDLC and STLC processes.Senior Software Support Executive - Resident Agent
Lanworks Ptd Ltd (Philippines) · 2011 — 2012Acted as the official Resident Agent for the company, handling legal and tax documentation while representing Lanworks. Led the implementation of Office Manager software modules for clients based in Singapore, ensuring requirements were captured accurately. Managed change processes for software updates to minimize disruption and optimize performance. Supported software testing and quality assurance efforts through manual and automated testing strategies, facilitating knowledge transfer and training for new support team members.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceTrinity University of Asia · — — 2018
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