JOSEPH B.
Mid-Level IT Manager
Open to offersNew to PlatformPortfolios
About
Joseph B. is an experienced ICT Manager with over four years of professional background spanning IT support, digital marketing, and administrative functions in the insurance, technology, and non-profit sectors in Nigeria. At WalexBiz Nigeria (Group), Joseph leads IT teams, manages hardware, software, and networks, and ensures data protection through robust security and strategic IT infrastructure planning. Previously, as Chief Of Technical at CFH Computer and Engineering Services, he oversaw system administration, network management, database management, hardware maintenance, and digital marketing activities. Joseph’s role at Onward Insurance Brokers Limited included supporting insurance agents with claims processing, policy documentation, and customer service. He brings advanced technical support expertise and proficiency in tools such as Microsoft Office Suite, server administration, and social media platforms. His education includes an HND in Computer Science from Federal Polytechnic Idah.
Experience
ICT Manager
WalexBiz Nigeria (Group) · 2024 — PresentResponsible for setting IT budgets and resource allocation aligned with organizational needs. Monitors technology trends and maintains the IT infrastructure, ensuring system uptime and performance. Implements security measures to protect data while managing a team of IT professionals, providing technical support, and conducting user training. Oversees IT project management, coordinating stakeholders and tracking project progress.Chief Of Technical
CFH Computer and Engineering Services · 2016 — 2024Handles the installation, configuration, and maintenance of operating systems and software, while managing servers and networks. Monitors network performance and addresses connectivity issues. Provides technical support to end-users for hardware, software, and networking, responding efficiently to helpdesk requests. Ensures proper data management practices including backups and disaster recovery plans while overseeing hardware procurement and inventory management. Additionally, created and executed social media marketing campaigns.Volunteer
SDG Volunteer (NYSC) · 2022 — 2023Educated the community about the Sustainable Development Goals (SDGs) and engaged in local initiatives. Advocated for policies supporting sustainable development and monitored progress on specific SDGs, reporting findings to relevant organizations and networks.Administrative Manager
Global Youth Skill Acquisition and Poverty Eradication Organization (GYSAPEO) · 2019 — 2019Managed daily office operations and facility management while supporting staff onboarding and HR documentation. Coordinated schedules, meetings, and internal communications, overseeing logistics for events and trainings. Handled procurement and budget tracking while ensuring compliance with company policies and maintaining audit-ready records.Business Supporting Services
Onward Insurance Brokers Limited · 2014 — 2016Provided administrative support by managing correspondence and scheduling meetings for insurance agents. Prepared and distributed documents, reports, and presentations. Assisted clients with inquiries about insurance policies, processed applications and renewals, while maintaining accurate customer records.
Skills & Expertise
Education
- Higher National Diploma: Computer ScienceFederal Polytechnic Idah, Kogi State · — — 2022
Interested in this professional?
Sign in as an employer to save this profile or invite JOSEPH B. to a job.
Sign in as an employer