Josephine G.
Mid-Level Sales and Customer Service Professional
Open to offersNew to PlatformAbout
Josephine G. is a highly motivated Sales, Customer Service, and Business Development Professional based in Greater Accra, Ghana, with a proven track record of success across multiple industries including real estate, research, retail, and the public sector. Drawing on extensive experience in customer acquisition, lead generation, and client relationship management, Josephine excels at converting prospects, fostering durable customer relationships, and delivering exceptional service. In her role as a Sales Executive and Receptionist at Euro World Projects, she was pivotal in welcoming clients, conducting property viewings, and managing appointments. Her tenure as a Customer Acquisition Consultant at Reseni Research highlighted her ability to engage new clients and enhance communication between clients and research teams. Furthermore, Josephine's work at Corporate Universal Business Services Ltd. involved promoting products through outbound sales activities and networking. She holds a Higher National Diploma in Marketing from Accra Technical University, equipping her with robust skills in organization and negotiation.
Experience
Sales Executive / Receptionist
EURO WORLD PROJECTS · 2025 — 2026Welcomed prospective clients and provided assistance to create a positive first impression. Conducted property viewings and offered detailed information about available apartments. Generated leads and followed up to enhance client engagement and reservations. Managed front-desk operations, client inquiries, and appointment scheduling. Maintained customer relationships through regular follow-ups and feedback collection.Customer Acquisition Consultant
RESENI RESEARCH · 2024 — 2025Performed outbound calls and prospecting activities to secure new clients. Acted as a liaison between clients and research teams to foster effective communication. Monitored client satisfaction while ensuring timely delivery of requested services. Contributed to onboarding and training of new employees on established company procedures.Sales Executive
CORPORATE UNIVERSAL BUSINESS SERVICES LTD. · 2023 — 2024Engaged in outbound sales activities to promote products and services. Assessed customer needs and recommended appropriate solutions. Maintained accurate records of customers and sales for follow-up. Played a role in business growth via networking and market research. Assisted in coaching and supporting newly recruited team members.Sales Executive / Receptionist
UNIQUE FLORAL CENTRE · 2022 — 2022Delivered exceptional customer service while managing front-desk operations. Coordinated customer orders and monitored stock availability. Processed payments and maintained precise sales records. Provided recommendations on suitable floral products for various occasions.Cashier Assistant / Sales Personnel
ACCRA METROPOLITAN ASSEMBLY · 2020 — 2021Supported revenue collection and managed record-keeping processes. Assisted customers with inquiries and provided relevant information. Promoted services while educating customers on available opportunities and benefits.Kitchen Storekeeper
KORLE BU TEACHING HOSPITAL · 2019 — 2019Managed inventory records while monitoring stock usage. Maintained hygiene and proper storage standards for food items. Reported supply and delivery issues promptly to supervisors.
Skills & Expertise
Education
- Higher National Diploma in MarketingAccra Technical University · — — 2020
- High SchoolSt. Monica’s Senior High School · — — 2015
- Junior High SchoolIndependence 'A' JHS · — — 2012
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