Josephine R.
Senior Energy Regulation Audit Specialist
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About
Josephine R. is a versatile professional with extensive experience in the energy regulation, pest control, cooperative, retail, and marketing industries. As Energy Regulation Technical Support Staff and previously as Data Controller II at the Energy Regulatory Commission, she engaged in internal audit functions, handling risk assessment, compliance audits, and operations reviews, as well as managing organizational records and preparing detailed reports. Her earlier role as Credit Controller at Rentokil Initial Philippines involved accounts receivable management and client credit assessments. Experience as an HR Specialist and Payroll Associate included the administration of large-scale benefits and payroll processing for cooperatives. Josephine’s background also spans cashiering, sales, and store operation, with a strong grasp of Microsoft Excel, financial documentation, and POS systems.
Experience
ENERGY REGULATION TECHNICAL SUPPORT STAFF
Energy Regulatory Commission – Internal Audit Division · 2025 — PresentConduct audits focused on compliance, operations, and management, along with risk assessment of the agency's policies. Assess systems, procedures, organizational structure, asset management practices, financial records, and performance standards. Evaluate operations and management data to validate the accuracy and completeness of reports generated by information systems. Ensure that the agency's assets and resources are accounted for and protected against potential losses. Establish the reliability of operational information and the methods used for its classification and reporting. Review the effectiveness of accounting and management controls while evaluating whether programs meet established objectives.DATA CONTROLLER II
Energy Regulatory Commission – Internal Audit Division · 2021 — 2025Manage the recording and distribution of documents, ensuring accuracy and timely handling. Maintain attendance records for IAD staff, consolidating Monthly Accomplishment Reports to ensure completeness. Organize both digital and physical records for audit purposes, enabling accessibility. Prepare requests for office supplies and facilitate training program implementations by processing training requests. Document key discussions in the Minutes of Entry/Exit Conference and provide insights on laws and internal audit policies. Summarize training findings in Post-Training Reports and perform additional assigned functions as necessary.CREDIT CONTROLLER
Rentokil Initial Philippines, Inc. · 2019 — 2021Ensure compliance with monthly DSO Budgets and other KPI targets while managing the Accounts Receivable balance. Proactively contact customers for overdue payments and identify slow-moving accounts for review. Monitor customer credit limits and assess new clients' creditworthiness. Oversee the productivity of Field Collectors, handle disputed bills, and negotiate payment terms. Prepare Reminder Letters and address customer complaints with urgency, ensuring adherence to company SOPs to foster strong customer relationships and improve DSO.HR SPECIALIST
Ako Ikaw May-Ari ng Kooperatiba · 2018 — 2018Oversee the remittance of Pag-ibig and SSS contributions for over 2000 employees, including handling loan remittances and managing manpower pooling.ACCOUNTING ASSISTANT
Enrich Aire Systems Marketing Inc. · 2016 — 2018Manage the follow-up on collections, generate weekly reports on Accounts Receivable (A/R) and Accounts Payable (A/P), and handle weekly petty cash liquidation.PAYROLL ASSOCIATE
Ako Ikaw May-Ari ng Kooperatiba · 2015 — 2016Process payroll by collecting, verifying, and entering data into the payroll system, ensuring timely salary disbursement. Maintain accurate payroll records and resolve employee inquiries regarding payroll discrepancies. Produce payroll reports for audits and management review, while identifying and implementing improvements in payroll processes. Stay informed on changes to payroll laws and benefit deductions (SSS, Pag-ibig, PhilHealth).PROJECT-BASED STAFF (ENCODER)
URC Multipurpose Cooperative · 2014 — 2014Encode loan data and payments into the system.POSTING CLERK/STORE CASHIER
URC Multipurpose Cooperative · 2010 — 2011Update Loans Subsidiary Ledgers, evaluate loans for eligibility, and manage point-of-sales transactions.SALES ASSOCIATE
Robinsons Appliances · 2010 — 2010Engage with customers by greeting them, answering questions, and enhancing their shopping experience. Operate cash registers, manage financial transactions, and maintain a well-organized sales floor. Promote products, assist with cross-selling, and resolve customer inquiries while processing point-of-sales transactions and filing sales documents.CASHIER
Robinsons Department Store · 2010 — 2010Handle various payment methods, ensuring pricing accuracy and processing transactions efficiently. Provide customer assistance and manage checkout areas, resolving complaints while maintaining a tidy environment.CASHIER
Worksavers Personnel Services Inc. Robinsons Supermarket Corporation · 2009 — 2010Conduct point-of-sales transactions and serve as a Bayad Center agent, ensuring customer satisfaction.
Skills & Expertise
Education
- Bachelor of Science in Business Administration - Major in ManagementPamantasan Ng Lungsod Ng Pasig (PLP) · 2000 — 2004
- High SchoolRizal High School (Main) · 1996 — 2000
- ElementarySto. Niño Elementary School · 1991 — 1996
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