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Joshua M. — Mid-Level AI Data Verification Specialist from Philippines

Joshua M.

Mid-Level AI Data Verification Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Joshua L. is an experienced professional with a diverse background in AI data verification, customer service, and finance, notably within the technology, banking, and hospitality sectors. At TaskUs, he reviewed and corrected AI-assigned image tags, evaluated Meta advertisements for compliance, and collaborated with AI engineers and data scientists to enhance advertising compliance and data accuracy processes. His tenure at Security Bank Corp. involved precision in transaction management, handling multi-currency transactions, and ensuring regulatory compliance while providing customer support. Earlier, as a Restaurant Partner at DBE Project Inc. and banquet waiter at Acacia Hotel, Joshua L. managed financial reporting, bookkeeping, and operational workflows, further demonstrating his ability to support process improvement and operational efficiency across multiple business domains.

Experience

  • Team Member

    TaskUs · 2020 — Present
    Reviewed AI-assigned image tags for precision, corrected categorization errors, and evaluated advertisements on Meta platforms such as Facebook and Instagram for advertising standards compliance. Worked alongside AI engineers and data scientists to refine tagging algorithms, documented tagging patterns, and participated in ongoing improvement initiatives. Contributed feedback for process enhancements, supporting greater efficiency and accuracy in image tagging, data verification, and advertisement review processes.
  • Customer Service Specialist

    Security Bank Corp. · 2017 — 2020
    Performed accurate money counts using both manual and machine-driven techniques, processed account payments, and managed exchange transactions involving 18 currencies. Provided professional customer service and promptly prepared both customer cash and ATM change orders. Monitored compliance with financial aid requirements and regulatory guidelines throughout all transactions.
  • Restaurant Partner

    DBE Project Inc. · 2014 — 2017
    Encouraged customer loyalty by delivering friendly service, handled administrative tasks including bookkeeping and purchasing, and prepared financial reports. Managed customer complaints, maintained a clean checkout environment, and oversaw safe kitchen equipment operation as well as hygiene standards in the workspace. Coordinated sales orders and supported overall restaurant operations.
  • Banquet Waiter

    Acacia Hotel
    Focused on customer service delivery, addressed operational challenges, and assisted in training incoming staff members within the banquet setting.

Skills & Expertise

Education

  • Bachelor of Science: Hotel And Restaurant Management
    Manila Tytana Colleges · 2010 — 2014

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