JOSHUA A.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Joshua A. is an entry-level IT professional with a focus on support and web development. As the lead developer for the capstone project at the Baliwag Traffic Management Office, he developed a web-based online ticketing and payment system using HTML, CSS, JavaScript, PHP, and MySQL. His practical experience extends to software quality assurance during his OJT at Bonfire Technologies and Solutions Corp., where he worked with both manual and automation testing using Selenium. With a background in supporting IT operations, Joshua has been involved in hardware and network configurations, support, and maintenance at Rebtrade International Corporation, managing a range of technologies including Microsoft 365 Subscription services. He holds a Bachelor of Science in Information Technology from Baliwag Polytechnic College and an earlier education in Information Communications Technology from ACLC College Baliwag.
Experience
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Rebtrade International Corporation · 2024 — 2026Installed and configured computer hardware, software, systems, networks, and printers, while executing regular enhancements, backups, and patches. Provided technical support for help desk operations, equipment, network, and applications, both onsite and remotely. Oversaw CCTV administration and maintenance. Managed incidents and service requests based on priority. Collaborated with suppliers and outsourced support services. Administered and maintained Employee and Inventory File Servers, along with offering end-user support for Microsoft 365 Subscription, Accounting System, Inventory System, and HR/Payroll System.Software Quality Assurance OJT
Bonfire Technologies and Solutions Corp. · 2024 — 2024Conducted manual and automation testing for the Central Data Information System and Point of Sales (POS) using Selenium.Lead Developer of the Capstone Project: Web Based Online Ticketing and Payment for Baliwag Traffic Management Office
null · 2023 — 2023Constructed user interfaces utilizing HTML, CSS, and JavaScript, while incorporating front-end frameworks like Bootstrap and AdminLTE3. Collaborated with the design team to create user-friendly software.Help Desk
New Hope Bulacan Agriculture Inc. · 2019 — 2020Performed tasks such as encoding and sorting vouchers.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyBaliwag Polytechnic College · 2020 — 2024
- Information Communications TechnologyACLC College Baliwag · 2018 — 2020
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