Joshua K.

Employers should hire me because I bring a combination of hands-on experience, adaptability, and a strong willingness to learn. With 2+ years of experience as a Virtual Assistant and Social Media & Marketing Specialist, I can support both day-to-day operations and business growth. My experience includes administrative support, email management, data entry, file organization, CRM management, social media management, content creation, graphic design, video editing, Facebook Ads, website and funnel creation using GoHighLevel/ClientFlow, and AI tools. I’m organized, detail-oriented, proactive, and comfortable managing multiple tasks while meeting deadlines. My previous BPO experience, where I was recognized as a Top 1 Agent and promoted to Team Leader, also strengthened my communication, problem-solving, and leadership skills. I’m not just looking for a job—I’m looking for an opportunity where I can contribute, continue learning, and grow alongside the company.

• Virtual Assistant

  Empowering Virtual Solution (EVS) · 2025 — 2026
  Engaged in graphic design, video editing, and content creation, developing materials such as PowerPoint presentations, worksheets, brochures, booklets, and PDFs. Managed social media scheduling and Facebook group activities, and provided administrative support, including transcriptions and calendar management. Handled documentation tasks like visa drafting and expense tracking.

• Administrative Support

  Empowering Virtual Solution · 2022 — 2026
  I’m a reliable and organized VA experienced in email management, data entry, file organization, CRM management, and AI tools. I’m detail-oriented, adaptable, and efficient, with the ability to manage multiple tasks and support smooth daily operations.

• Social Media Management/Marketing

  Empowering Virtual Solution · 2024 — 2026
  I have 2+ years of experience in social media management and marketing, including graphic design, Facebook Ads, video editing, and Reels creation. I also create websites using CRMs, GoHighLevel, and AI tools to support marketing and business growth.

• Billing and Sales Representative

  Sutherland Global Services · 2019 — 2020
  Generated and qualified new sales leads, planned and delivered company presentations, and updated CRM with account and sales activity data. Communicated customer feedback to relevant teams and maintained an accurate and active sales pipeline while building strong customer relationships.

• Customer Service Representative

  Ibex Global Philippines · 2018 — 2019
  Generated and qualified sales leads, educated prospects, and supported customers. Responded to inquiries, resolved issues, and applied strong product knowledge. Processed orders and maintained records while sharing feedback to enhance service.

• Bachelor of Science in Civil Engineering

  University of Southeastern Philippines · — — 2018