Joshua C.
Junior Software QA Analyst
Open to offersNew to PlatformAbout
Joshua P. is an experienced Web Manual QA Specialist with a background in manual software testing across industries including telecommunications, e-procurement, wallet apps, data warehouse dashboards, and web technologies. At Zeniark Philippines Consulting Corp., Joshua created test cases, executed API testing using Postman and Swagger, and performed regression, integration, and end-to-end testing. He contributed to project tracking in GitLab, participated in Agile ceremonies, and applied QA for websites, dashboards in Power BI, and E-Procurement systems. Previous roles at Pabacus Technology included quality assurance, customer support, and data migration, supporting projects for Hurey HRIS. Joshua holds a Bachelor of Science in Information Technology and has participated in IT-focused seminars and bootcamps, demonstrating proficiency in tools like Azure DevOps and Katalon.
Experience
Web Manual QA Specialist
Zeniark Philippines Consulting Corp. · 2022 — 2025Developed test cases, test data, and test plans based on business and functional requirements. Engaged in Regression, Sanity, Smoke, Integration, Acceptance, End-to-End, Functional, and Non-Functional testing. Conducted API testing employing Postman and Swagger. Provided client support, encompassing issue investigation, defect resolution, and application maintenance. Utilized GitLab for project tracking and collaboration, and participated in Agile ceremonies like sprint planning and retrospectives. Executed E-Procurement application testing and website QA testing, validating assets, forms, UI consistency, layout, and responsiveness. Tested Data Warehouse dashboards in Power BI for data accuracy and integrity. Explored automation testing concepts with Katalon and applied AI tools in QA to enhance testing insights and efficiencies.After-Sales Service
Pabacus Technology | Hurey HRIS · 2021 — 2022Monitored support through HubSpot help desk, emails, and messaging applications. Investigated and replicated issues to find solutions and workarounds for client concerns. Analyzed and evaluated issues based on the Service Level Agreement (SLA). Provided remote assistance and training to customers, while also collecting invoices and releasing notes and updates.Migration and Implementation Engineer I
Pabacus Technology | Hurey HRIS · 2021 — 2022Delivered product demonstrations to prospective customers. Interacted with end users to discuss system enhancements and evaluated the feasibility and functionality of improvements. Compiled daily huddle reports. Conducted data migration and met with clients to understand onboarding requirements. Managed initial setup of client accounts, roles, and access, while sending emails for updates, reports, and follow-ups, along with performing detailed system walkthroughs.Associate Quality Assurance Engineer
Pabacus Technology | Hurey HRIS · 2020 — 2021Responsible for creating, executing, and updating test cases and plans. Conducted manual testing utilizing Functional, Regression, UAT, and End-to-End testing methodologies. Applied knowledge of Azure DevOps for project collaboration. Created and tested bug and task tickets, along with sending status reports.
Skills & Expertise
Education
- Bachelors of Science in Information TechnologyAngeles University Foundation · 2016 — 2019
- BS in ArchitectureAngeles University Foundation · 2013 — 2016
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