Joshua
Junior Online Content Creator
Open to offersNew to PlatformAbout
Milca B., a detail-oriented SHS graduate from Eclaro Academy in Quezon City, possesses hands-on experience in customer service, sales, and digital content creation. With proven expertise in managing live audience engagement, she adeptly addressed real-time comments and questions while handling technical issues during 2+ hour broadcasts. Milca has developed strong multitasking and problem-solving skills by hosting live streams, monitoring chats, and collaborating with production teams. Her role as a Pharmacy Assistant involved assisting over 30 customers daily, providing OTC recommendations, and ensuring impeccable service delivery. She operated advanced POS systems with 100% accuracy in transaction processing and daily cash reconciliation. Milca maintained precise inventory records, handled prescriptions with confidentiality, and upheld high standards of store cleanliness. Adaptable and proficient in MS Office and Canva, Milca is prepared for any entry-level role that requires flexibility, including working nights, weekends, and holidays.
Experience
Pharmacy Assistant
null · 2024 — 2025Assisted daily with product inquiries from customers, offering OTC recommendations and ensuring a positive experience for all clients. Operated an advanced POS system to process cash and card transactions while achieving accuracy in daily cash reconciliation and reporting. Managed the store's complete inventory by monitoring expiration dates, restocking pharmaceutical products, and maintaining organized shelf displays. Handled prescription drop-offs and patient information with confidentiality, coordinating with the licensed pharmacists on duty. Ensured the store's cleanliness and professionalism by sanitizing counters, organizing products, and adhering to health protocols.Online Content Creator / Live Host
null · 2024 — 2025Managed engagement for 2+ hour broadcasts, addressing real-time comments, questions, and technical issues from viewers. Developed multitasking and problem-solving skills while hosting, monitoring the chat, and coordinating with the production team. Built an online community through a consistent streaming schedule, maintaining professionalism with diverse audiences under pressure. Coordinated product promotions and brand partnerships during live sessions, which contributed to increased viewer interaction and sales conversions.
Skills & Expertise
Education
- Senior High School – General Academic StrandEclaro Academy · — — 2025
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