Joshua O.

Joshua O. is an accomplished Enterprise Application Support Analyst with over 7 years of experience supporting business-critical applications and backend systems across technology, communications, and SaaS industries. Based in Lagos, Nigeria, Joshua’s track record includes roles at Gigmos Solutions and Tek Experts, where he provided advanced enterprise application support, incident resolution, and service reliability enhancements, specifically within Microsoft 365 and Salesforce environments. He is highly skilled in SQL Server, PostgreSQL, and cloud platforms, leveraging tools like PowerShell, Bash, and monitoring dashboards to troubleshoot, analyse performance bottlenecks, and optimise workflows. Joshua has built practical labs to simulate API integration errors and backend failures, demonstrating deep technical acumen in diagnosing, debugging, and improving application stability across distributed environments.