178 viewsTalent
Joshua L. — Mid-Level Digital Marketing Specialist from Philippines

Joshua L.

Mid-Level Digital Marketing Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Joshua L. is a results-driven Graphic Designer and Virtual Assistant based in San Pedro, Laguna, Philippines, with hands-on experience in the ecommerce, digital marketing, and AI technical support sectors. His career includes roles as a Shopify theme designer and developer, project manager, and senior product support representative, spanning organizations such as MyOutDesk, WebCreations UK, Optum Global Solutions, and Yngen. Joshua’s responsibilities have encompassed creating and launching seasonal promotional events, delegating client-specific web and brochure designs, and providing technical support for products and security AI solutions. Proficient in tools like Shopify, Canva, Klaviyo, Meta Business Suite, and MongoDB/NOSQL, Joshua consistently delivers digital assets, manages social media graphics, and supports machine learning model development for advanced security cameras. He is fluent in Tagalog and English, further enhancing his cross-functional collaboration skills within fast-paced environments across both local and international companies.

Experience

  • GVA / Digital Marketing

    MyOutDesk · 2024 — Present
    Handled Shopify theme design and development, launched seasonal events, and produced audio and video content. Managed creation and scheduling of promotional images, Instagram stories, and crafted digital content, including website and blog graphics, banner ads, and infographics, utilizing Canva, Shopify, Klaviyo, Meta business suite, Lightspeed, and Accumula.
  • AI Technical Support

    Yngen · 2022 — 2024
    Collaborated with cross-functional groups comprising software engineers and AI specialists to refine and train machine learning models for advanced security camera applications, leveraging Datadog, Helpdesk, MongoDB/NOSQL, Chat GPT, Audacity, Dialpad, and Zoom.
  • Project Manager

    WebCreations UK · 2020 — 2021
    Oversaw client interactions and delegated task assignments to design and development teams for ecommerce and brochure website creation according to specifications, also managing SEO leads and social media marketing campaigns, with tools such as Wordpress, Canva, Shuttershock, and MS Projects.
  • Senior Product Support Rep.

    Optum Global Solutions · 2017 — 2020
    Interacted directly with clients, delegated assignments to designers and developers, and coordinated the development of ecommerce and brochure websites. Processed SEO leads and implemented social media marketing strategies, working within the areas of social media marketing, SEO, ecommerce, brochures, and Shopify, using internal CRM systems, VOIP, and MS Outlook.
  • Fraud and Disputes

    Capital One · 2015 — 2016
    Assisted in facilitating arbitration between customers and merchants by coordinating with Mastercard/Visa through call and email channels, making use of internal CRM and VOIP systems.
  • Technical Support Rep.

    Teletech · 2012 — 2015
    Provided technical assistance and guidance to Telstra customers experiencing software or hardware issues, utilizing Oracle, Siebel, and VOIP platforms.

Skills & Expertise

Education

  • BS Pre-Physical Therapy
    UNIVERSITY OF PERPETUAL HELP - Biñan · 2009 — 2012
  • BS Pre-Nursing
    Colegio de San Juan De Letran - Calamba · 2008 — 2009

Interested in this professional?

Sign in as an employer to save this profile or invite Joshua L. to a job.

Sign in as an employer