5 viewsTalent
Jovelyn M. — Junior Property Management Virtual Assistant from Philippines

Jovelyn M.

Junior Property Management Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Jovelyn M., a proficient Virtual Assistant and Property Management expert, brings over four years of experience in the property rentals and hospitality sector. She excels in managing short-term and long-term rental operations, handling bookings and guest check-ins/check-outs across platforms like Airbnb, Booking.com, and SpareRoom. Her skills in coordinating owners, cleaners, and contractors are complemented by her expertise in data management and project coordination. Currently serving as a Hotel Mapping and Content Specialist at Rakuten Travel Xchange, Jovelyn ensures data accuracy and consistency for hotel listings. Her past role as a Project Manager at Gould Media demonstrated her ability to lead cross-functional projects within budget while maintaining high client satisfaction. Additionally, her background in hotel and restaurant management and information technology strengthens her capabilities in managing administrative tasks and leveraging tools such as Microsoft Office and Google Workspace.

Experience

  • Virtual Assistant

    ATI Enterprises/ John Buys Houses · 2022 — 2024
    Provided extensive administrative support and property management assistance by scheduling, managing client communications, conducting research, and preparing reports. Managed multiple tasks to enhance daily operations while ensuring confidentiality and organization.
  • Property Management / Virtual Assistant

    Crownedge Property Solutions · 2024 — Present
    Managed guest and tenant inquiries, reservations, and communications, including check-in and check-out processes on Airbnb and Booking.com. Coordinated with cleaners, property owners, contractors, and service providers to ensure properties were ready for guests. Maintained rental listings and availability across OpenRent, SpareRoom, and other platforms while handling tenant inquiries and property viewings.
  • Hotel Mapping and Content Specialist

    Rakuten Travel Xchange · 2023 — Present
    Collect, consolidate, and validate hotel data from various sources to ensure accuracy and consistency. Review hotel records, resolve discrepancies, and maintain accurate property details, locations, and amenities. Perform regular quality checks and content updates to support efficient hotel data operations.
  • Project Manager

    Gould Media · 2021 — 2022
    Led cross-functional projects from planning to delivery while ensuring timelines and budget adherence. Allocated resources, maintained communication, and monitored project objectives to uphold quality and client satisfaction.

Skills & Expertise

Education

  • BS in Hotel and Restaurant Management
    STI College - Legazpi · 2012 — 2016
  • BS in Information Technology
    Bicol University · 2009 — 2012

Interested in this professional?

Sign in as an employer to save this profile or invite Jovelyn M. to a job.

Sign in as an employer