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Jovelyn V. — Senior Administrative and Sales Support Specialist from Philippines

Jovelyn V.

Senior Administrative and Sales Support Specialist

Philippines No experience yet
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Languages
English
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About

Jovelyn D. is a seasoned Administrative and Sales Support professional with over 10 years of experience in procurement, finance, human resources, and logistics. She excels in managing accounts receivable and payable, credit and collections, and handling documents such as Letters of Credit. With proficiency in CRM and ERP systems like SAP and Oracle, she adeptly manages tasks like shipment documentation and payment processing. Her role at Middle East Building Materials Co. included administrative support and coordination for the sales team, where she enhanced efficiency by coordinating meetings and sourcing suppliers. As a self-employed operator of Nano's Egg, she applies logistics and marketing strategies to boost sales and maintain operational excellence. Jovelyn's background in HR and recruitment, combined with her robust experience in financial operations and customer service, defines her multifaceted capability in driving business success.

Experience

  • Self-Employed

    NANO’S EGG (WHOLESALE & RETAIL EGG DEALER) · 2024 — Present
    Oversee daily operations of a small-scale egg distribution business, managing both wholesale and retail clients. Address customer inquiries, coordinate orders and deliveries, and maintain inventory while monitoring stock levels to meet demand. Handle cash flow and basic bookkeeping, along with pricing strategies to ensure profitability. Develop marketing strategies aimed at customer engagement and promotional offers to drive sales.
  • Sales Coordinator cum Secretary

    MIDDLE EAST BUILDING MATERIALS CO. W.L.L. (MEBCO) – DOHA, QATAR · 2016 — 2023
    Facilitate administrative support to ensure operational efficiency for the sales team. This includes managing schedules, coordinating meetings, and addressing client inquiries and correspondence. Issue collection notices and prepare aging reports to follow up on overdue accounts. Source local and international suppliers, gather quotations, and analyze pricing and quality through comparison sheets. Prepare and manage shipment documentation to ensure accuracy and compliance. Match invoices with purchase orders, process payments for suppliers, and handle the Letter of Credit process according to banking regulations. Support recruitment efforts by collaborating with agencies for candidate sourcing and onboarding. Maintain accurate employee records and manage gate pass processing through the Qatar Energy Supplier Portal.
  • Credit and Collection Staff

    GOLDEN HAVEN MEMORIAL PARK INC. (PEOPLE LIKE US MULTI-PURPOSE COOPERATIVE) · 2014 — 2015
    Assist in daily operations by effectively managing clerical tasks, routing emails, and providing front office support. Address telephone inquiries regarding customer account status and perform limited research for record updates, including tracing customer mailing addresses. Prepare follow-up letters for customer accounts and notify collection agencies of address changes. Contact clients about overdue accounts and communicate monthly promotions and payment options for new accounts.
  • HR Recruitment Officer

    BF SINANGAG EXPRESS FOOD CORPORATION · 2012 — 2013
    Identify and source candidates via various channels, including social media and recruitment agencies. Summarize resumes to assist in the evaluation process and conduct interviews for candidates up to the supervisor level. Perform new employee orientation while informing them about benefit options. Ensure adherence to recruitment policies and recommend process improvements. Coordinate the manpower planning process and maintain detailed records, while preparing employment contracts and engagement letters for new hires.
  • Marketing Assistant

    HMA PERSONNEL MGT AND GEN SERVICES CO. (Golden Haven Memorial Park, Inc.) · 2011 — 2011
    Provide administrative support to the marketing department. Calculate, process, and ensure commission payments for sales representatives are accurate. Update sales agents on promotions, events, and activities. Ensure contracts and agreements are tracked and filed properly. Answer incoming calls and assist clients with inquiries regarding products and services while scheduling vehicles for daily trips.
  • Baker

    HOOPS DONUTS (DOLLY FOODS INC.) · 2005 — 2007
    Produce bakery products adhering to quality standards and interact with guests to educate them about the product line. Follow proper food handling procedures and monitor production levels for accurate order preparation. Maintain a sanitary work station, process customer orders, and balance the cash drawer at the beginning and end of each shift.
  • Cake Decorator

    RED RIBBON BAKESHOP · 2004 — 2004
    Practice safe food handling procedures while decorating cakes using various tools and materials. Execute additional duties as assigned by the team leader, and ensure the kitchen remains organized and clean.

Skills & Expertise

Education

  • Bachelor of Science in Hotel and Restaurant Management
    LAS PIÑAS COLLEGE · 2007 — 2011
  • Baking Science and Technology
    TULOY SA DON BOSCO SCHOOL · 2003 — 2005