Junior Customer Support Specialist
Open to offersNew to PlatformGracepraise J., based in Lagos, Nigeria, is a motivated and customer-focused professional adept in the fields of customer support, freelance communication, and voice-over services. Her experience includes handling customer interactions, resolving issues effectively, and delivering precise communication through phone, email, and chat platforms. Currently engaged as a Customer Service Representative on Upwork, she demonstrates a strong ability to work independently and maintain excellent client relationships. Gracepraise has also thrived as a Voice-Over Artist in a freelance capacity, recording clear and engaging audio suited to diverse project needs. Her ongoing education, pursuing a Master's Degree in International Relations at Babcock University, complements her professional endeavors. Proficient in English, she continuously enhances her communication skills, positioning herself for roles in customer service, virtual assistance, and remote support.
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