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Joyce S. from Philippines

Joyce S.

Philippines 3-6 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Joyce S. is an experienced Content Writer / Social Media Manager and Project Development Officer I with a background in the outsourcing, eCommerce, and education sectors. At Bear Digital Non Voices Outsourcing Inc, Joyce was responsible for content writing, developing original blogs, articles, and social media posts, conducting industry research, managing customer communications, and maintaining WordPress and Shopify stores, along with performing product sourcing and company registration tasks across international marketplaces. As a Customer Service Representative, Joyce handled inbound and outbound client communications. Currently at DepEd Division of Batangas, Joyce oversees school program implementation, prepares Work and Financial Plans, monitors activities, and analyzes results. Joyce holds a BA in Communication and is pursuing a Master's in Public Administration.

Experience

  • PROJECT DEVELOPMENT OFFICER I

    DepEd Division of Batangas - (DepEd Ibaan Sub Office) · 2024 — Present
    Implements mandated programs, projects, and activities of schools while providing input for preparing Work and Financial Plans. Oversees school activities and submits narrative reports concerning the school's plans and programs, analyzing monitoring results.

  • CUSTOMER SERVICE (CSR)

    Bear Digital Non Voices Outsourcing Inc · 2021 — 2023
    Managed customer interactions through both inbound and outbound calls, addressing concerns and providing solutions to issues faced by clients.

  • CONTENT WRITER / SOCIAL MEDIA MANAGER

    Bear Digital Non Voices Outsourcing Inc · 2018 — 2021
    Conducted extensive research on industry-specific topics to create original content. Developed engaging materials for blogs, articles, product descriptions, social media, and the company website. Performed analysis on current benchmark trends and audience preferences, generating and sharing daily content while communicating with followers and responding to inquiries.

Skills & Expertise

WordPress DeveloperEcommerceCanvaSocial Media MarketingCustomer Service RepresentativeContent WriterSocial Media Management

Education

  • Masters in Public Administration
    Golden Gate Colleges · 2025 — Present
  • Bachelor of Arts in Communication
    University of Batangas · 2014 — 2018

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