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Jssica M. — Mid-Level Customer Support Specialist from Brazil

Jssica M.

Mid-Level Customer Support Specialist

Brazil 2-3 years
Open to offersNew to Platform
Languages
SpanishEnglish
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About

Jéssica M. is a dedicated professional with a proven track record in the pharmacy sector, primarily at Drogaria Mirante, where she excelled in roles involving the organization and control of inventory, merchandise restocking, and customer service at the counter as well as through digital channels like WhatsApp and remote support. Her experience extends to comprehensive administrative support and operational tasks. At Grupo Saúde e Vida, she honed her organizational skills by managing schedules and coordinating events. Proactive and responsible, Jéssica has a knack for communication and maintaining focus on results, attributes she further developed through various freelance activities involving digital platforms and usability testing. Her technical proficiency includes basic IT skills with tools like Microsoft Office and Google Docs, enhancing her ability to provide exemplary remote support. Fluent in Portuguese with a basic understanding of Spanish, she seeks opportunities to leverage her organizational and customer service skills in both physical and remote environments.

Experience

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    Grupo Saúde e Vida · 2025 — 2026
    Scheduled lectures and organized timetables. Maintained communication with participants and speakers. Assisted in planning events and activities for the group. Monitored schedules and coordinated agendas. Supported communication and alignment with team members and participants.
  • General Services

    Drogaria Mirante · 2019 — 2022
    Managed organization and cleanliness of the environment. Controlled and replenished inventory. Assisted with purchases and communicated with suppliers. Provided customer service at the counter as well as through digital channels such as WhatsApp and remote support. Supported administrative and operational tasks.

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