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Juan G. — Junior Customer Support and Technical Assistance Specialist from Argentina

Juan G.

Junior Customer Support and Technical Assistance Specialist

Argentina 1-2 years
Open to offersNew to Platform
Languages
Spanish
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About

Juan Ignacio G. is a skilled professional currently pursuing a degree in Artificial Intelligence at the Universidad Nacional de Hurlingham. With practical experience in customer service and technical support, Juan has held roles such as Administrative Assistant at a furniture company and Delivery Specialist with PedidosYA. His responsibilities included stock control, managing customer credits, and conducting precise sales operations, highlighting his organizational abilities. Juan also freelanced as a Cell Phone Repair Technician, focusing on hardware and software diagnosis and delivering personalized customer service. In his academic projects, he has applied programming skills in Python, utilizing tools such as Pandas and TensorFlow. As a proficient user of Microsoft Office and SQL databases, Juan effectively combines technical expertise with a commitment to continuous improvement.

Experience

  • Mobile Repair (Freelance)

    null · 2023 — 2026
    Diagnosed mobile device issues and performed hardware and software repairs. Provided personalized customer service and ensured timely delivery of services.
  • Delivery

    PedidosYA · 2024 — 2025
    Oversaw deliveries ensuring prompt service and accurate customer guidance in urban zones.
  • Administrative

    Muebleria · 2021 — 2023
    Managed customer service, stock control, credit status checks, and sales. Updated pricing and managed time effectively while handling direct customer interactions and ensuring timely deliveries within urban areas.

Skills & Expertise

Education

  • Tecnicatura Universitaria en Inteligencia Artificial (incomplete)
    Universidad Nacional de Hurlingham - Buenos Aires · 2024 — Present
  • Bachiller en Ciencias Sociales
    Colegio San Agustín, Bella Vista - San Miguel · 2009 — 2022

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