Juan P.
Junior Fitness Counselor
Open to offersNew to PlatformAbout
Juan P. is a seasoned professional in the fitness and customer service industries, having worked extensively with Gold’s Gym Philippines in various roles. From 2018 to 2021, he served as a Fitness Counselor & Instructor, where he managed client progress tracking and developed customized digital fitness and lifestyle programs. His work involved clear communication of complex instructions, which ensured high retention and adherence to safety protocols. Prior to this, from 2015 to 2017, Juan worked as a Membership Consultant at the same company, where he managed data encoding for membership transactions and resolved client issues to maintain customer satisfaction. His background in data management is further demonstrated by his tenure as a Data Encoder at Source HOV in 2012, where he processed and digitized high volumes of documents with precision. Juan's technical proficiency is supported by his training in computer technology and certifications in fitness and sports nutrition, making him a versatile asset in administrative support and client relations.
Experience
FITNESS COUNSELOR & INSTRUCTOR
GOLD’S GYM PHILIPPINES · 2018 — 2021Oversaw client progress tracking databases and designed tailored digital fitness and lifestyle programs. Clearly conveyed complex instructions to clients, promoting high retention and adherence to safety protocols. Instructed clients on resource management, nutrition, and lifestyle changes to meet performance objectives.MEMBERSHIP CONSULTANT
GOLD’S GYM PHILIPPINES · 2015 — 2017Performed accurate data encoding for various transactions, such as billing alterations, account freezes, and membership transfers. Addressed member complaints and technical issues swiftly, ensuring a high standard of customer satisfaction. Handled daily administrative client-facing tasks effectively under pressure while delivering outstanding customer service.DATA ENCODER
SOURCE HOV (SBMA FREEPORT ZONE) · 2012 — 2012Encoded, processed, and digitized high volumes of hard-copy documents, including receipts, patient forms, and applications, with precision. Upheld strict confidentiality and data integrity while organizing extensive information into the company database. Achieved zero-error performance while adhering to stringent daily data entry deadlines.FRONT DESK OFFICER
CEST LA VIE SALON AND MOTEL · 2012 — 2012Administered front-desk client inquiries, check-ins, and data logging with minimal oversight. Assessed customer needs through active listening and effective communication, ensuring a superior customer experience.
Skills & Expertise
Education
- Associate in Computer Technology (Undergrad)COMTEQ COMPUTER AND BUSINESS MANAGEMENT
Interested in this professional?
Sign in as an employer to save this profile or invite Juan P. to a job.
Sign in as an employer