Juan C.
Junior Applications Infrastructure Analyst
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Juan C., a systems engineer educated at the Universidad Nacional Abierta y a Distancia, stands as a seasoned professional in software development and database management. With advanced knowledge in MySQL, Oracle, and SQL Server, he proficiently handles network administration, specifically in LAN, WAN, and fiber optic configurations including GPon and MPLS. His expertise extends to programming languages such as C, Java, Visual.Net, and Python with a focus on machine learning. Juan has played pivotal roles in infrastructure management and application analysis at PearSolutions, where he excelled in IPV4/6 infrastructure, Oracle Cloud management, and Microsoft 365 administration. His tenure at INTEVO and Azteca Comunicaciones allowed him to enhance service desk operations and provide robust remote technical support. Certified in ITIL4 and with a diploma in big data, he demonstrates a commitment to continuous professional development in the tech industry.
Experience
Infrastructure Applications Analyst
PearSolutions · 2024 — PresentManaged IPv4 and IPv6 network infrastructure, administered WorkSpace and Windows Server (2019-2022), and performed monitoring with WatchGuard. Handled backups for Gmail accounts and administered Microsoft 365 tenant and Oracle Cloud Infrastructure (OCI). Developed improvement actions for application processes and access control, implementing best practices in management and monitoring.N3 Applications Help Desk Analyst
INTEVO · 2022 — 2024Oversaw the operation of N3 Applications for the SENA project, focusing on application development, Office 365, and Azure Cloud. Initiated improvements in application processes and access control while applying best practices for monitoring and implementation strategies within the service desk.Fiber Optic Support Analyst
Azteca Comunicaciones (COS) · 2021 — 2021Configured GPon Fiber Optics, Point to Point, MPLS, Radio Link, and IRU. Conducted requirement analysis, designed Data Warehouse solutions, and developed ETL processes for data extraction, transformation, and loading, including the implementation of cubes and reports for data analysis.N3 Applications Help Desk Analyst
SNG CONSULTORES · 2020 — 2020Led operations related to application development and infrastructure for projects involving Office 365, Azure, and Active Directory. Focused on enhancing application processes and access control by applying best management practices, monitoring, and service desk implementation strategies.
Skills & Expertise
Education
- Ingeniería de SistemasUniversidad Nacional Abierta y a Distancia UNAD · 2010 — 2016
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