0 viewsTalent
Judelyn B. — Junior Customer Service Specialist from Philippines

Judelyn B.

Junior Customer Service Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Judelyn B. is an experienced Retail Supervisor and Customer Service Representative with a background in retail, customer service, and payroll support. She has managed daily store operations and staff at Puregold Mapulang Lupa, driving sales and resolving customer concerns in a fast-paced retail setting. In her role at ADP Philippines, she acted as a Teledata Representative handling payroll data for small business clients, ensuring accuracy, auditing information, and swiftly resolving payroll inquiries through various communication channels. Judelyn also supported customers at Inspiro by addressing financial product inquiries and resolving service issues across phone, chat, and text support. She is adept in MS Office, data entry, and possesses strong communication skills, backed by a Bachelor’s degree in Criminology from Bestlink College of the Philippines and Registered Criminologist certification.

Experience

  • Teledata Representative (Payroll)

    ADP Philippines · 2025 — 2026
    Served as an inbound support specialist, responsible for processing client payroll data received through phone, fax, or email. Audited payroll for accuracy, updated employee information, and addressed payroll inquiries for small business clients, ensuring high service levels while applying strong communication, data entry, and payroll expertise.
  • Supervisor

    Puregold Mapulang Lupa · 2025 — 2025
    Managed daily store operations, supervised staff, and focused on driving sales performance to achieve customer satisfaction. Responsibilities included training employees, handling inventory management, creating schedules, and resolving customer issues in a fast-paced setting. Provided technical expertise that contributed to a reduction in system failures.
  • Customer Service Representative

    Inspiro · 2016 — 2018
    Addressed customer inquiries and resolved concerns related to financial products and services with professionalism and empathy. Offered support through phone, chat, and text channels in a high-volume, fast-paced environment, while navigating multiple systems in compliance with work policies and procedures.

Skills & Expertise

Education

  • Bachelor of Science In Criminology
    Bestlink College of the Philippines · 2012 — 2016

Interested in this professional?

Sign in as an employer to save this profile or invite Judelyn B. to a job.

Sign in as an employer