Judith C.
Business ESL Tutor for Japanese Professionals
Open to offersNew to PlatformAbout
Judith C. is an experienced Business ESL Tutor with a background spanning corporate, freelance, and educational settings across the banking, technology, events, real estate, media, and consumer goods industries. In corporate roles, she supported HR processes for Nestle Business Services, handled customer care and technical support for global brands like Samsung, contributed to medical claims processing in US healthcare accounts at Accenture, and managed marketing and loan accounts for China Banking Corporation's real estate division. Her freelance experience includes assisting permanent make-up artists, supporting tech start-ups, and providing event company admin. She has taught business English online to Japanese professionals at Rarejob, utilizing Microsoft Office, Canva, and CRM platforms to deliver high-quality lessons and organized client support. Her academic background includes a degree in Communication Arts and civil service credentials.
Experience
Artist Assistants
null · 2023 — 2024Managed emails and responded to inquiries on social media. Handled inbound and outbound calls concerning appointments, client inquiries, complaints, and marketing tasks. Provided administrative assistance to a technology start-up by managing emails, customer calls, issuing quotes and invoices, scheduling social media content, and drafting monthly performance reports. Coordinated appointments and maintained an organized pipeline for an event company while preparing quotations.Virtual Assistant
Upwork · 2022 — 2023Assisted with the editing, conceptualization, and development of engaging activity books for children. Utilized Canva to design and format visually appealing pages. Organized and merged PDF documents to ensure smooth book compilation and presentation.Sales Representative - AT&T DirecTV
VXI · 2017 — 2018Managed customer calls with a focus on professionalism and thorough product knowledge. Assisted customers in selecting premium services and processed orders while ensuring accuracy. Demonstrated persuasive communication skills to meet and exceed sales targets.HR Service Associate - Canada Market
Nestle Business Services AOA · 2014 — 2016Provided assistance for inquiries related to Accounts Payable, Human Resources, and Travel & Expense, emphasizing timely and accurate responses. Handled communication across phone and email while maintaining quality and professionalism. Navigated the SAP Netweaver Portal to manage complex data effectively.Contact Center Associate - Oceania and South Africa Markets
Transcom Worldwide Philippines Inc. · 2013 — 2014Oversaw customer care activities for specific client projects, ensuring high client satisfaction. Engaged with customers through calls with professionalism and handled troubleshooting of products effectively. Provided resolutions for complex inquiries, ensuring all customer needs were addressed.Kids Book Creation Assistant
Rarejob · 2013 — PresentConducted online English communication lessons for Japanese business professionals at various proficiency levels. Provided structured verbal and written feedback to help improve language and business communication skills. Evaluated student progress, focusing on clarity and effectiveness within a corporate context.Marketing Assistant - Real Estate Division
China Banking Corporation · 2012 — 2013Promoted and marketed loan products during developer events, building strategic relationships. Assisted in the evaluation and analysis of housing loan accounts with attention to Contract to Sell (CTS) accounts. Collaborated with bank departments to facilitate CTS purchases while maintaining accurate documentation.Data Analyst - US Healthcare Account
Accenture, Inc. · 2010 — 2011Processed and evaluated documents for a healthcare organization to ensure compliance. Oversaw the approval of medical claims and resolved discrepancies while collaborating with a dedicated team to meet productivity standards.Intern (Production Assistant - TV Patrol News)
ABS-CBN Corporation · 2009 — 2009Supported operations for a national news program, ensuring efficient workflow in a fast-paced environment. Assisted in coordinating tasks between the production office and departments for timely delivery of materials.
Skills & Expertise
Education
- A.B. Communication Arts - Bachelor’s DegreeUniversity of the East - Caloocan · 2007 — 2010
- B.A. Mass Communication Major in BroadcastingBulacan State University · 2006 — 2007
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