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Judy M. — Mid-Level Digital Marketing & E-commerce Virtual Assistant from Philippines

Judy M.

Mid-Level Digital Marketing & E-commerce Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Judy Mae G. is a skilled Digital Marketing & E-commerce Virtual Assistant with comprehensive experience in managing online stores and executing social media marketing strategies. Holding a Bachelor of Science in Tourism Management from Leyte Normal University, where she studied Tourism Marketing and Customer Relationship Management, she has honed her expertise in the hospitality and e-commerce industries. Her role at The Peninsula Manila as a Guest Service Officer involved handling guest communications and enhancing customer satisfaction. In her capacity with Outsourced Doers Inc., Judy Mae proficiently managed product listings by optimizing Shopify pages for SEO, curated engaging content across platforms like Facebook and Instagram, and ensured efficient order processing. Additionally, her project-based role at Ceriello Fine Foods allowed her to develop and implement strategies to improve product visibility during peak seasons. She successfully integrates her social media management, content scheduling, and product optimization skills to boost brand presence and sales performance.

Experience

  • Digital Marketing & E-commerce Virtual Assistant

    Outsourced Doers Inc. · 2024 — 2026
    Created, curated, and scheduled engaging posts for Facebook and Instagram. Optimized and organized Shopify products, performing image uploads, tagging, and SEO enhancements. Oversaw inventory tracking through third-party solutions and integrated additional applications as needed, while setting up discounts, creating banners, and improving product page layouts for better user experience.
  • E-commerce Virtual Assistant (Project based)

    Ceriello Fine Foods · 2025 — 2026
    Developed compelling social media and blog content for the Shopify store. Managed timely order fulfillment during peak seasons for both retail and wholesale, ensuring that packing slips and labels were delivered to the packing team. Enhanced product listing visibility and arranged product variants efficiently.
  • Guest Service Officer & Guest Communications Agent

    The Peninsula Manila · 2022 — 2024
    Handled inbound and outbound calls, directed inquiries to respective departments, maintained call records, and provided accurate information. Welcomed and assisted guests, addressing their inquiries and requests, coordinating with departments to ensure seamless operations, while efficiently resolving concerns to enhance guest satisfaction.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    Leyte Normal University · 2018 — 2022

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