Judy B.

Judy B. is a results-driven Client Success Manager with extensive experience in remote event operations, client coordination, and CRM management. With over 3 years of customer service experience spanning the financial, retail, and telecommunications industries, Judy has been recognized for her ability to maintain high standards of client satisfaction while managing multiple priorities in fast-paced remote environments. Currently serving as a Client Success Manager at Prestigious Entertainment, she excels in coordinating with event performers and clients to ensure flawless event execution. Judy's responsibilities include overseeing a centralized booking calendar, preparing customized quotations to drive revenue, and ensuring impeccable client communication through CRM tools. Prior to this, she achieved a 15% sales conversion rate as a Customer Service Representative III at TELUS International Philippines, Inc., where she excelled in handling high-volume inquiries and providing solution-based engagement. Judy holds certifications from HubSpot Academy in Social Media Marketing and is pursuing general virtual assistant training to further enhance her skills in administrative support and technology solutions.