julian R.
Senior Lead Generation Specialist
Open to offersNew to PlatformAbout
Julian R. is an experienced Lead Generation Specialist with a profound expertise in appointment setting and customer service. Over a career spanning more than a decade, he has excelled in outbound sales, lead qualification, and customer retention, providing impactful services to U.S.-based companies. He has a verified history of generating qualified leads and managing CRM systems, notably for Amazon sellers and e-commerce brands through Seller Universe LLC, where he utilized advanced analytics and multiple research tools such as Helium 10. Julian’s ability to evaluate and identify market opportunities has been demonstrated across diverse industries including digital marketing, telehealth, mobile car wash services, and pest control. As a Technical Support expert, he supported renowned brands like Google, ensuring high customer satisfaction through adept problem-solving. His educational background in Business Administration reinforces his management skills, making him an asset in remote work environments, where he thrives through proficient use of CRM platforms and communication tools.
Experience
Amazon Lead Generation Specialist
Seller Universe LLC · 2024 — 2026Researched and identified high-potential Amazon sellers and e-commerce brands suitable for digital marketing and optimization services. Utilized tools including Helium 10, Amazon Seller research, Google Search, LinkedIn, and Google Maps to generate qualified leads. Analyzed various Amazon product listings and storefronts to pinpoint opportunities in product photography, A+ Content, PPC management, and listing optimization. Evaluated sellers based on review counts, product quality, and growth indicators. Conducted competitor and niche research using Helium 10 tools such as Black Box and Xray. Gathered business information, maintained organized lead databases, and generated 20–40 qualified leads daily.Appointment Setter / Virtual Assistant
Big Oil Co LLC · 2023 — 2024Executed outbound prospecting and set appointments for small and medium-sized business clients. Qualified leads through phone calls and email outreach. Managed CRM databases to update contact records and track lead status. Performed research to find potential clients and decision-makers. Scheduled meetings, coordinated calendars, and sent reminders. Assisted with email management and customer inquiries while maintaining lead tracking spreadsheets.Influencer Research & Lead Generation / Appointment Setter
Social Pruf · 2021 — 2023Conducted research to identify influencers across TikTok, Instagram, YouTube, and other platforms that matched client targets. Evaluated profiles based on engagement rates and demographics. Built and maintained organized databases using Google Sheets and CRM systems. Reached out to influencers via email and social media, generating qualified leads for client campaigns. Scheduled discovery calls and managed follow-ups to increase engagement.Appointment Setter – Mobile Car Washers
Car Washly · 2019 — 2020Identified potential leads for mobile car wash services through online research. Maintained lead information using Google Sheets and conducted outbound calls to introduce services and qualify prospects. Scheduled appointments and managed follow-up communications.Appointment Setter and Scheduler to Technicians
Pest Control EXP LLC · 2019 — 2020Conducted calls to schedule pest control inspections and service appointments. Qualified leads by understanding customer needs and service requirements. Managed scheduling for technician calendars and appointment confirmations. Handled inbound inquiries and utilized outreach tools to engage customers.TikTok Content Moderator
Task US · 2018 — 2019Reviewed and moderated user-generated content according to TikTok Community Guidelines. Identified and removed violations, escalated sensitive cases, and documented moderation decisions. Monitored trends and ensured a safe online environment for users, collaborating with teams to improve processes.Account Manager / ED Medication Processor
Stealth Solutions – Telehealth Service · 2017 — 2018Assisted with medication orders and customer follow-ups, providing support for prescription-related inquiries. Managed customer records through SAP ERP, entered and verified data, and generated reports to support operations.Senior Customer Expert
iQor – CreditOne · 2015 — 2016Retained customers by negotiating and recovering services, offering fee waivers and credits to prevent cancellations.Google Technical Expert
SYKES Asia Inc. · 2011 — 2015Provided advanced technical support for Google Nest and Google Home, assisting customers with device setup and troubleshooting. Diagnosed issues and guided users on integrating smart devices. Documented interactions and ensured high customer satisfaction.Audio Specialist
SYKES Asia Inc. · 2013 — 2014Delivered technical support for consumer audio products, troubleshooting setup errors and connectivity issues. Guided customers through installation processes while ensuring timely issue resolution.Inbound Call Center Agent – DexYP Digital Client Care
SYKES Asia Inc. · 2011 — 2013Managed inbound inquiries regarding advertising accounts and billing concerns. Assisted customers with account maintenance, processing changes, and providing information about digital advertising products. Documented interactions and maintained accurate account information.
Skills & Expertise
Education
- Vocational Diploma in Automotive Servicing (Mechanical Engineering)De La Salle Santiago Zobel – Bro. Rafael Donato FSC Night High School
- Bachelor’s Degree in Business Administration (Management)De La Salle University – Dasmariñas
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