Julie A.

Julieann B. is a seasoned professional with a BS in Business Management with a focus on Marketing from Cavite State University. She has honed her skills across several roles, starting as an Administrative Staff at Makati Medical Center, organizing critical corporate documents and coordinating with various departments to manage patient accounts. From February 2019 to January 2020, she served as a Customer Service and Sales Representative at Concentrix, focusing on resolving complex billing issues and up-selling services. Later, at Rms Collect Phils Inc., she transitioned from a Customer Service Representative to a Mentor, guiding new hires and enhancing team metrics. Her recent roles have been at Asurion and Eclerx, where she has been recognized for her ability to resolve technical issues, manage claims, and meet performance targets. She is skilled in patient record management, claims processing, and CRM tools, consistently delivering exceptional customer satisfaction.