Julie A.

Hello! My name is Julie Ann Salivio, and I am a reliable and detail-oriented Virtual Assistant with over three years of experience providing non-voice customer support and administrative assistance for online businesses.

In my previous role as a Senior Admin Assistant at Liberty Dumpster Rental Services, I handled customer inquiries through chat and email, assisted with order placements, scheduling, and billing, and maintained accurate records in CRM and internal systems. I also coordinated with internal teams to resolve service issues and ensure high customer satisfaction. This experience has strengthened my skills in customer service, problem-solving, multitasking, and effective written communication.

I have also worked in logistics with Lazada, managing orders and ensuring accuracy in fulfillment processes, which helped me develop a strong sense of organization and attention to detail. My background in sales and customer-facing roles, including work in salons, jewelry stores, and pharmacies, has honed my ability to provide personalized, professional service while maintaining efficiency and accuracy.

I am proficient in tools like Zoho Books, RingCentral, Cliq, Vonage, Skype, Zoom, Google Workspace, Gmail, and Adobe Acrobat, and I am quick to adapt to new systems and workflows. I specialize in email management, data entry, lead generation, CRM management, and social media support, and I am committed to learning and improving continuously.

With my experience and skills, I can help clients by streamlining their administrative processes, ensuring accurate and timely customer support, and maintaining organized records. I am highly motivated to contribute to the success of your team and provide reliable support in a remote environment.

Thank you for this opportunity, and I’m excited to discuss how I can add value to your team.