Julie A.
Mid-Level Online Casino Account Support Specialist
Open to offersNew to PlatformAbout
Julie Ann P. is an experienced professional with a background in customer service, administrative support, and financial transaction processing across the online gaming/casino, hospitality, and business administration sectors. She has served as a Back Office Associate at Topbet Tech Corp and MGK Gaming Casino, where she handled high-volume transaction verification, maintained strict compliance with fraud-prevention measures, and managed sensitive data with confidentiality. Her previous roles include Office Secretary and Administrative Staff at Devlarn Ventures and Milky's Diving Center, ensuring efficient daily operations, documentation management, and scheduling. Julie Ann has also delivered exceptional guest service as a Waitress and F&B Receptionist at Astoria Boracay Hotel and Kuya J Restaurants. She is skilled in MS Office, financial transaction accuracy, and data entry, and she is adaptable to fast-paced, multicultural environments.
Experience
Back Office Associate (Payments & Account Support)
TOPBET TECH CORP / MGK GAMING CASINO · 2024 — 2026Handled a high volume of financial transactions, maintaining strict accuracy. Managed confidential financial data and worked with internal teams for timely transaction processing. Recorded detailed transaction logs and reports daily.Back Office Associate (Payments & Account Support)
TOPBET TECH CORP / MGK GAMING CASINO · 2022 — 2024Managed and accurately verified numerous financial transactions including deposits and withdrawals. Ensured adherence to company policies and fraud prevention measures. Addressed transaction and account-related issues efficiently to uphold customer satisfaction.Office Secretary / Administrative Staff
DEVLARN VENTURES AND DEVELOPMENT / MILKYS DIVING CENTER · 2018 — 2019Facilitated daily office functions, maintaining organization throughout all administrative processes. Professionally addressed client inquiries and ensured clear communication. Kept filing systems accurate and orderly.Office Secretary / Administrative Staff
DEVLARN VENTURES AND DEVELOPMENT / MILKYS DIVING CENTER · 2016 — 2018Supported administrative operations, ensuring that office tasks were organized and efficient. Managed documentation, oversight for reports, and internal communications while assisting management with task coordination.Waitress, F&B Receptionist / Service Crew
ASTORIA BORACAY HOTEL AND RESORTS / KUYA J RESTAURANTS · 2015 — 2016Delivered consistent service in a fast-paced setting. Efficiently managed order taking and serving while upholding professional standards. Collaborated with team members to fulfill service needs and customer expectations.Waitress, F&B Receptionist / Service Crew
ASTORIA BORACAY HOTEL AND RESORTS / KUYA J RESTAURANTS · 2014 — 2015Provided high-quality service in a dynamic customer environment. Accurately took and processed orders while ensuring timely service. Addressed guest concerns rapidly to promote a positive dining atmosphere.
Skills & Expertise
Education
- Diploma in Information and TechnologySTI College Kalibo · 2013 — 2014
- Diploma in Information and TechnologySTI College Dasmarinas Cavite · 2011 — 2012
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