Juliene K.
Junior Dental Insurance Claims Specialist
Open to offersNew to PlatformAbout
Juliene K. is an experienced Dental Assistant/Receptionist and Dental Virtual Assistant specializing in dental insurance claims and administrative support within dental clinics and insurance settings. With hands-on roles at Payot Dental Clinic, Alcaria Dental Clinic, and the Center for Implant Dentistry, she has assisted dentists with procedures such as fillings, extractions, and cleanings, while maintaining strict infection control protocols and ensuring all dental equipment is properly sterilized. Juliene K. has also managed patient check-ins, processed payments, and handled dental X-rays. Her responsibilities have included collecting and processing dental insurance claims, posting payments, verifying insurance eligibility, and resolving claim discrepancies. Additionally, she has served as a Quality Assurance Team Lead, focusing on accurate documentation and claims review. Her proficiency with dental X-ray processing, insurance verification, and dental office administration supports seamless operations in both clinical and virtual dental practice environments.
Experience
Dental Virtual Assistant- Dental Insurance Claims
Nadela Business Center, Inc. Siblings Solutions · 2024 — PresentReviewed and collected dental insurance claims, verified claim accuracy and documentation requirements, and investigated denied or rejected claims. Communicated coverage and policy details with insurance companies, updated patient insurance information, and verified active insurance coverage.Quality Assurance Team lead
Company not specified · 2022 — 2023Managed quality assurance processes and led a team to ensure compliance with standards. Oversaw operational procedures and addressed potential issues related to quality assurance.Customer Service Representative- Dental Insurance Claims/Collections
Payot Dental Clinic, Davao city- Alcaria Dental Clinic · 2021 — 2022Collected and processed dental insurance claims submitted by providers, posted insurance payments to patient ledgers, and verified insurance eligibility, benefits, and coverage limits for patients. Identified and addressed discrepancies or incomplete information in claims documentation. Performed follow-up on unpaid or pending claims and maintained precise documentation for claims and collections activities.Dental Assistant/Receptionist
Center For Implant Dentistry, Fremont CA · 2012 — 2016Assisted the dentist during procedures such as fillings, extractions, and cleanings, while also preparing and passing instruments and materials at chairside. Managed dental X-ray imaging, including taking and processing dental X-rays and operating digital X-ray equipment. Coordinated sterilization and maintenance of instruments and equipment, including the autoclave and suction systems. Enforced infection control protocols and handled front desk tasks, such as patient check-in and check-out, managing paperwork, answering calls, and assisting with patient inquiries. Processed payments and handled basic financial arrangements.
Skills & Expertise
Education
- Bachelor of Science and Business AdministrationHoly Cross Davao City · 2012 — 2014
Interested in this professional?
Sign in as an employer to save this profile or invite Juliene K. to a job.
Sign in as an employer