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Julita V. — Mid-Level Credit Repair Specialist from Philippines

Julita V.

Mid-Level Credit Repair Specialist

Philippines 3-6 years 900 - 1200 USD per month
Open to offersNew to Platform
Languages
English
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About

Julita V., a seasoned expert in the credit repair industry, brings a wealth of experience from her role as a Senior Credit Repair Specialist at Dispute Nation LLC, where she served from 2021 to 2026. Her proficiency in credit reporting and credit dispute management has been crucial in improving client outcomes by analyzing and identifying inaccuracies in credit reports. Julita effectively implemented processes to streamline client onboarding and monitored client progress to maximize the effectiveness of credit repair efforts. Her tenure also includes significant experience in the customer service industry, having served as a Healthcare Customer Service Representative at SmileLife Ltd, where she educated patients on policy benefits and maintained accurate customer records. Her skills are further demonstrated in previous roles at IQOR and TRANSCOM, where she consistently improved customer satisfaction ratings. Known for her reliability, problem-solving abilities, and attention to detail, Julita is committed to optimizing processes and enhancing team collaboration. She holds a college-level education from West Visayas State University.

Experience

  • Senior Credit Repair Specialist

    Dispute Nation LLC · 2021 — 2026
    Analyzed credit reports to identify inaccuracies and potential disputes for improved client outcomes. Monitored client progress and adjusted strategies to enhance the effectiveness of credit repair efforts. Established efficient processes for client onboarding and case management while fostering trust through consistent communication.
  • Healthcare Customer Service Representative

    SmileLife Ltd · 2021 — 2021
    Educated patients on policy benefits and claim processes to improve understanding. Maintained accurate records of customer interactions and protected confidential information as required by company policies. Informed customers about billing and payment processes, facilitating smooth transactions.
  • Customer Service Representative

    IQOR - RMS COLLECT PHILS., INC. · 2017 — 2020
    Provided prompt responses to customer inquiries, delivering solutions and resolving issues efficiently, contributing to increased customer satisfaction ratings.
  • Customer Service Representative

    TRANSCOM WORLDWIDE INC. · 2009 — 2017
    Demonstrated excellent customer service by acting as a product ambassador, focusing on customer support and personalizing interactions on each call.
  • Customer Service Representative

    TELETECH HOLDINGS INC. · 2008 — 2009
    Delivered outstanding customer service as a product ambassador, prioritizing customer support and tailoring every call to individual needs.

Skills & Expertise

Education

  • College Level
    WEST VISAYAS STATE UNIVERSITY

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