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Julius C. — Mid-Level Electronics and Communications Engineer from Philippines

Julius C.

Mid-Level Electronics and Communications Engineer

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Julius S., a Registered Electronics and Communications Engineer, has a diverse range of experiences spanning across radio broadcasting, telecom industries, data management, and customer support. In his role as an Orders Department Lead Associate for Bardown Sports, he was pivotal in ensuring the smooth processing, monitoring, and delivery of orders, while also overseeing logistics and system support to secure production efficiency. At VIGO Industries, as a Product Support Specialist, Julius excelled in troubleshooting and providing real-time technical assistance for various product lines, managing complex inquiries through calls and chat support. With a stint as a Project Engineer at New Datche Philippines, he demonstrated adeptness in project oversight, ensuring timely completion of engineering tasks and effective collaboration with clients and subcontractors. His technical skill set is enhanced by proficiency in tools like Wireshark, Microsoft Access, and ViciDial. Julius holds a Bachelor of Science in Electronics and Communications Engineering from the University of San Agustin and is a proud member of the Institute of Electronics and Communications Engineers of the Philippines.

Experience

  • Orders Department Lead Associate - Sourcing Agent

    Bardown Sports · 2020 — 2025
    Handled order processing based on sales requests, including artwork and quality assurance. Prepared complete details in the system, involving quantity, sizing, and factory information. Monitored order progress and coordinated deliveries while conducting quality assurance to reduce revisions. Facilitated weekly meetings to ensure order completion and supported the factory system for clear order submissions. Managed production monitoring and worked on solutions to prevent delivery delays.

  • Product Support Lead Associate

    VIGO INDUSTRIES · 2020 — 2025
    Managed daily attendance and break schedules while training newly appointed staff. Led weekly meetings and daily huddles focusing on the development of associates. Provided technical support through calls, emails, and chats, monitoring inbound communication. Offered coaching aimed at improving associate performance and created a resourceful Knowledge Base for efficient troubleshooting.

  • Product Support Specialist

    VIGO INDUSTRIES · 2019 — 2020
    Addressed inbound calls and responded to product design inquiries and technical questions. Engaged in real-time troubleshooting for four product lines, including shower doors and faucets. Utilized chat support to deliver similar assistance as on inbound calls and documented complex issues for future resolutions.

  • Project Engineer

    New Datche Philippines · 2019 — 2019
    Oversaw tasks like roughing-ins, cable installation, and device termination. Managed daily workload scheduling and prioritization to meet weekly targets. Implemented changes to on-site plans as necessary and prepared progress and billing reports based on actual work completed. Coordinated closely with clients and subcontractors while handling on-site materials and inventory.

  • Technical Support Associate

    Concentrix Intuit Account (Quickbooks) · 2018 — 2019
    Managed installation and account setup while processing billing and payroll configurations. Troubleshot errors related to payroll and direct deposits and addressed tax form issues on a monthly, quarterly, and annual basis. Set up payroll liabilities, provided real-time reporting, and escalated significant issues such as fraud and account alterations.

  • Data Specialist

    VOICELESS TECHNOLOGIES · 2016 — 2018
    Handled account installation and setup along with payroll processing and troubleshooting. Managed issues related to direct deposits and addressed tax form concerns monthly, quarterly, and annually. Ensured real-time reporting and documentation while escalating critical problems affecting account management.

  • Lead Project Coordinator (SPOC)

    PROTEK-TELECOM SUPPORT INC · 2015 — 2016
    Coordinated preventive and corrective maintenance requests while supervising cable quality maintenance teams. Managed inventory of equipment and documentation for billing purposes. Conducted project surveys, scheduling, and monitoring, ensuring adherence to client requirements, and processed necessary documentation for project inspections.

  • Broadcast Engineer

    BROADREACH BROADCASTING COMPANY · 2015 — 2015
    Executed daily preventive and corrective maintenance on FM transmitter systems and audio equipment. Coordinated advertisement traffic and song playlists while monitoring transmitter output performance and operational parameters. Managed song and advertisement uploads on workstations for broadcasting and assisted in client promotions.

Skills & Expertise

Bootstrap DeveloperProfessional ServicesPenetration Tester

Education

  • Bachelor of Science in Electronics and Communications Engineering.
    University of San Agustin · 2006 — 2012