Jumeirah D.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Jumeirah P. is an experienced Admin Assistant with a background in Information Technology from Bulacan State University. Over the years, she has developed expertise in various administrative and customer service roles. Her career began as a Receptionist cum Clerk at Paris Group in Dubai where she managed mail handling, assisted staff and visitors, and maintained area cleanliness. Transitioning to Levantine Crafts Trading LLC, she honed her skills in customer service by assisting visitors, handling queries, and managing databases. Currently, she is a freelance Graphic Designer with experience in Social Media Management and Digital Marketing, providing branding solutions and marketing services. Her portfolio includes content writing, social media ads, and design presentations. Jumeirah's ability to apply her knowledge of IT to her roles exemplifies her strengths in multitasking and digital proficiency, making her a valuable asset in both administrative and creative environments.
Experience
Freelance Graphic Designer & Social Media Marketing
CHATTERBOX BDA · 2023 — PresentPresented design concepts and revisions to clients while conceptualizing visuals based on client briefs. Chose colors, fonts, images, and layouts, assuring alignment with brand guidelines. Stayed updated on design trends and advancements in the industry. Managed social media marketing and wrote content.Customer Service Representative
LEVANTINE CRAFTS TRADING LLC · 2019 — 2020Handled visitor assistance and addressed phone inquiries. Managed incoming and outgoing mail, ensured area cleanliness, and processed payments including Etisalat and DEWA. Organized orders and tracked shipments via Skynet courier. Compiled daily reports and maintained relevant databases. Oversaw organization of products and conducted data entry on Etsy, eBay, and Amazon. Monitored stock levels and engaged in social media management, marketing, and content writing, alongside Facebook and Instagram Ads.Receptionist cum Clerk
PARIS GROUP (SANKARI INVESTMENT LLC) · 2017 — 2019Assisted staff and visitors by answering calls and screening callers before directing them to appropriate extensions. Oversaw the management of incoming and outgoing mail and maintained cleanliness of the area.
Skills & Expertise
Education
- Bachelor of Science in Information and Communication TechnologyBULACAN STATE UNIVERSITY · 2012 — 2016
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