Juneza J.

Juneza L. is an accomplished Executive Virtual Assistant with hands-on experience in customer service, sales, and team management within the call center outsourcing and e-commerce sectors. At Teleperformance Philippines, she served as an Amazon Customer Service Representative and Team Leader, efficiently managing inventory reporting, listing concerns, payment issues, shipment tracking, and customer feedback for Amazon accounts, as well as travel inquiries and bookings for Expedia. At Greenphilosophy.co, an e-commerce business specializing in homeware inspired by plants, Juneza L. managed customer service across Shopify, Amazon, Walmart, and eBay, oversaw logistics and inventory, executed sales email campaigns, and produced regular SOP updates and KPI reports. She holds certifications in Social Media Management and Digital Marketing, augmenting her versatile administrative expertise in these business domains.