Junjie P.

Junjie P. is a Certified Healthcare Virtual Assistant with over five years of experience in supporting U.S. healthcare and insurance operations, primarily excelling in Revenue Cycle Management (RCM). He possesses expertise in managing end-to-end authorization processing, claims management, appeals, and accounts receivable follow-ups. Junjie is proficient in using healthcare systems like eClinicalWorks, Athenahealth, and Epic, and has a proven track record in optimizing workflows to reduce denial rates and quicken reimbursement cycles. His career includes roles at Access Healthcare Services Manila, Inc. as a Senior Claims Specialist, where he managed ABA prior authorizations and coordinated with providers and insurers. Previously serving as a Prior Authorization Specialist, he utilized the SILNA platform for workflow management. At Conduent Business Services Philippines, Inc., he supported U.S.-based medical insurance, handling tasks like eligibility verification and claims dispute resolution. Junjie ensures strict HIPAA compliance while providing exceptional customer service and patient support.