Junrio B.

Junrio A. is an experienced Customer Service Representative specializing in retention and warranty support within the business process outsourcing and electronics industries. With tenures at Teleperformance Philippines, Concentrix Philippines, Remote Global Solutions – Geekvape, and FJDynamics, Junrio A. has demonstrated active listening, open communication, and the consistent ability to prioritize and manage time effectively in fast-paced call center environments. In roles addressing customer retention and warranty claims, Junrio A. collaborated closely with colleagues of diverse backgrounds to deliver solutions and meet organizational objectives. Throughout assignments in Cebu, the Philippines, and Singapore, Junrio A. has taken on responsibilities focused on supporting clients and ensuring high-standard communication across a global customer service context.