Juris D.
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Juris Dick P. has built a solid foundation in customer service, demonstrating a commitment to excellence throughout his roles as a CSR Agent across multiple notable companies in the Philippines, including Teleperformance, Teletech, Eperformax, IGT Solutions, and EXL Service Philippines. From October 2014 to July 2025, he honed his expertise in customer relations and problem-solving. His academic background includes pursuing a Bachelor in Public Administration at the University of Caloocan City, during which he held leadership positions such as Board Member and Year Level Representative of the Bachelor in Public Administration Society. Juris has a proficient command of Microsoft Word and Excel, augmenting his capability to manage tasks efficiently. His strong communication skills supported by values of honesty and integrity further contribute to his professional competency.
Experience
CSR Agent
EXL Service Philippines · 2023 — 2025Facilitated customer inquiries and resolved issues, ensuring a positive customer experience through effective communication.CSR Agent
IGT Solutions · 2022 — 2023Actively responded to customer requests and provided solutions, contributing to overall service quality.CSR Agent
Eperformax · 2021 — 2021Engaged with customers to deliver support, managing their questions and concerns efficiently.CSR Agent
Teletech Technohub · 2015 — 2016Handled customer interactions, addressed issues, and facilitated effective communication to fulfill client needs.CSR Agent
Teleperformance Fairview · 2014 — 2015Provided customer support and assistance, resolving inquiries and enhancing customer satisfaction.
Skills & Expertise
Education
- Bachelor in Public AdministrationUniversity of Caloocan City · 2012 — 2014
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