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Justin F. — Mid-Level Virtual Assistant Specialist from Philippines

Justin F.

Mid-Level Virtual Assistant Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Justin Franz S. is an experienced General Virtual Assistant and Digital Marketer with a background spanning BPO, eCommerce, publishing, real estate, automotive, and marketing industries. At TRANSCOM, Justin advanced from customer support to admin assistant, gaining recognition for optimizing CRM and Google Sheets workflows, auditing compliance, and developing productivity tools that improved team efficiency and customer satisfaction. As a Virtual Assistant for Niran Nandarajah, Justin supported book publishing and marketing, managed Airbnb and financial records with QuickBooks, coordinated schedules via Google Calendar, and streamlined project management using ClickUp. Previously, at Sta. Lucia Marketing, Justin enhanced social media presence, managed cross-functional marketing projects, and optimized budgets. Early experience at Subaru Motors included promotional event support, social media content creation, and data management.

Experience

  • CSR, ADMIN ASSISTANT

    TRANSCOM · 2019 — 2025
    Delivered first-line support for customer inquiries via email and phone. Transitioned to the role of admin assistant for an Australian campaign, where compliance audits of customer interactions were performed. Managed data entry tasks utilizing CRM and Google Sheets.

  • VIRTUAL ASSISTANT

    NIRAN NANDARAJAH · 2025 — Present
    Performed administrative, publishing, real estate, and financial tasks to enhance workflows. Accelerated book publishing and marketing efforts, maintained accurate records for Airbnb, generated qualified leads, and ensured seamless scheduling using ClickUp, QuickBooks, and Google Calendar.

  • PROJECT COORDINATOR, SOCIAL MEDIA ASSISTANT

    STA. LUCIA MARKETING · 2017 — 2019
    Oversaw multiple marketing projects involving promotions, product launches, and budget management. Collaborated with designers, copywriters, and sales teams to create effective campaigns while enhancing brand engagement through social media content creation and strategic calendar management.

  • INTERN

    SUBARU MOTORS · 2016 — 2017
    Assisted various departments in the automotive sector with daily operations. Responsibilities included administrative support, interdepartmental coordination, and contributing to projects aimed at improving efficiency and customer satisfaction, along with data management related to sales and customer feedback.

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