Justin A.
Mid-Level Virtual Assistant and Data Entry Specialist
Open to offersNew to PlatformAbout
Justin A. is an experienced General Virtual Assistant known for expertise in operations support, customer success, and sales coordination. His role as a Data Entry Admin at companies like Cognizant PH, Foundever Tarlac, and Prosperity Consulting Dagupan has honed his skills in managing databases and handling large datasets using advanced Microsoft Excel functions. During his tenure at Linkos Global Business Solutions, Justin led efforts in CRM management and designed email marketing campaigns, significantly boosting lead generation. His technical proficiency includes tools like Google Workspace, Slack, and Zoho, which he effectively leverages to streamline workflows and enhance efficiency. Justin's educational background from Don Mariano Marcos Memorial State University, with a Bachelor's in Computer Science, further complements his solid foundation in technical and administrative functions. In addition, his creative work includes managing tools like Wix and Figma, enhancing his project execution capabilities.
Experience
Data Entry Administrator
COGNIZANT PH · 2025 — 2026Created and maintained spreadsheets utilizing advanced Microsoft Excel functions to effectively organize, filter, and manage large datasets. Analyzed incoming documents for data extraction, ensuring accurate entry of pertinent information into relevant databases.CSR MetLife Dental Voice
FOUNDEVER TARLAC · 2022 — 2024Resolved customer service inquiries efficiently, ensuring satisfaction while addressing product-related questions and managing feedback and complaints. Collaborated with team members to meet targets and managed complaints through clear communication and effective problem-solving.Cold Caller Health Care account
BEYOND CONNECT URDANETA · 2020 — 2021Managed a high volume of customer calls, efficiently handling inquiries and resolving issues to maintain customer satisfaction. Followed company scripts to cover key points and overcome objections, providing necessary follow-up information or instructions.Monitoring Manager/Lead Generation Executive
LINKOS GLOBAL BUSINESS SOLUTIONS · 2018 — 2020Assessed organizational needs and identified underperforming areas, providing actionable recommendations for improvement. Reported project data regularly to keep leadership informed. Designed and executed email marketing campaigns to increase leads and implemented CRM systems for improved tracking of client interactions.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceDon Mariano Marcos Memorial State University · 2012 — 2014