Justin C.

Justin Cedric P. is an experienced customer support specialist with a background in the technical support, customer service, and sales sectors, primarily serving the telecommunications, cruise line, healthcare insurance, and food delivery industries in the National Capital Region of the Philippines. At HGS, Justin Cedric P. provided technical troubleshooting and device setup support for audio equipment customers. While at Concentrix, he worked with travel agents as a Cruise Line Representative, handling cruise information and sales. His time at VXI included technical support for Mint Mobile customers before advancing to outbound sales of phone and coverage products. At Alorica, he assisted elderly clients with healthcare insurance as part of the United Healthcare account, later transitioning to resolve delivery and store-related issues for DoorDash. He is proficient in Microsoft Word, Microsoft Excel, Zoom, Microsoft Teams, and Salesforce.