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Justine D. — Junior Administrative Virtual Assistant from Philippines

Justine D.

Junior Administrative Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Justine D. is a professional Virtual Assistant offering comprehensive remote support to executives and businesses. Based in Cagayan de Oro City, Philippines, she is adept at managing communications, coordinating projects, and handling administrative tasks to streamline operations. In her current role at Robbins Research International since April 2023, Justine ensures daily operational efficiency through tasks such as email management, data entry, and customer service. Her prior experience as a Customer Service Representative at Ubiquity has honed her communication and problem-solving skills, enhancing her ability to deliver exceptional customer experiences. She holds a Bachelor of Technology and Livelihood Education with a major in Industrial Arts from the University of Science and Technology of Southern Philippines and is a Licensed Professional Teacher. Justine's proficiency with tools like Zendesk, Salesforce, and MS applications, alongside her strong organizational abilities, enables her to excel in fast-paced environments.

Experience

  • ADMIN VIRTUAL ASSISTANT

    Robbins Research International · 2023 — Present
    Provided administrative support by managing tasks such as email management, data entry, customer service, and organizing documents. Handled time-sensitive responsibilities that ensured smooth daily operations, thereby enabling businesses and individuals to concentrate on core activities. Streamlined workflows and enhanced efficiency with a focus on detail and strong organizational skills.

  • CUSTOMER SERVICE REPRESENTATIVE

    Ubiquity · 2022 — 2023
    Addressed customer inquiries, resolved issues, and provided information about products or services, with an emphasis on creating a positive customer experience. Worked to ensure satisfaction and fostered strong customer relationships through effective communication and problem-solving abilities.

  • INTERN TEACHER

    OPOL NATIONAL SECONDARY TECHNICAL SCHOOL · 2022 — 2022
    Managed classroom activities and instructed students in Technical Drafting and Electronics.

  • BATCH REPRESENTATIVE

    ASSOCIATION OF RESEARCH INNOVATION AND EXTENTION SERVICES USTP-CDO · 2019 — 2022
    Served as batch representative for Bachelor of Technology and Livelihood Education students.

Skills & Expertise

Customer Service and Admin SupportCustomer Service RepresentativeData Entry SpecialistVirtual Assistant

Education

  • Bachelor of Technology and Livelihood Education Major in Industrial Arts
    University of Science and Technology of Southern Philippines · 2018 — 2022
  • Licensed Professional Teacher
    Institution not specified