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Justine D. — Junior Virtual Assistant from Philippines

Justine D.

Junior Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Justine L. is an experienced Virtual Assistant with a background in the hospitality and retail industries. From 2023 to 2025, Justine served as a Virtual Assistant at Guardian Travel Group, overseeing email management, appointment scheduling, data entry, online research, and calendar maintenance, while also creating reports and providing customer service. Previously, at Kuya J’s Restaurant, Justine was responsible for greeting and seating guests, taking orders, preparing dishes, and maintaining cleanliness, which underscores a commitment to customer service and food operations. In addition, as a cashier at Ministop in Mandaluyong, Justine handled cash transactions, provided product information, and supported seamless store operations. Justine holds a Bachelor of Science in Hospitality Management from National University.

Experience

  • Virtual Assistant | General VA

    Guardian Travel Group · 2023 — 2025
    Managed emails, scheduled appointments, and handled data entry. Conducted online research, maintained calendars, created reports, and provided customer service.

  • On the Job Trainee - Immersion

    Kuya J’s Restaurant (SM Baliwag Branch) · 2019 — 2019
    Greeted and seated guests to ensure a welcoming atmosphere. Delivered exceptional service to enhance the dining experience, took customer orders accurately, and provided recommendations when needed. Prepared and cooked various dishes, along with cleaning and sanitizing dining areas, kitchen surfaces, equipment, and restrooms.

  • Cashier

    Ministop (Mandaluyong Branch) · 2017 — 2019
    Operated cash registers and processed cash transactions with precision. Assisted customers in a friendly and professional manner, provided accurate product information, and addressed customer inquiries. Worked collaboratively with colleagues to facilitate smooth store operations.

Skills & Expertise

Customer ServiceVirtual AssistantTranslationCustomer Service and Admin SupportTikTok video creation

Education

  • Bachelor of Science in Hospitality Management
    National University · 2020 — 2022

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