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Juvielyn R. — Mid-Level Customer Service Representative from Philippines

Juvielyn R.

Mid-Level Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Juvielyn R. is a versatile professional with proven experience across customer service, educational leadership, and photography coordination. As a Customer Service Representative at Alorica, she adeptly assisted customers with product inquiries and account concerns, demonstrating her strong communication skills and problem-solving abilities. Her role as a Home-Based Tutor highlighted her ability to provide tailored academic support, monitor student progress, and engage effectively with parents. In academia, she distinguished herself as a Class Representative and a leader of practice teaching initiatives, earning recognition for her organizational and leadership skills. Additionally, Juvielyn brought her teamwork and customer service expertise to her work as a Photographer Assistant, where she supported shoots and ensured client satisfaction. Her academic background in technical vocational teacher education, with a focus on food and service management, reinforces her organizational and leadership prowess.

Experience

  • Customer Service Representative

    Alorica · 2023 — 2023
    Addressed customer inquiries regarding products and account issues, resolved concerns promptly, and processed requests to enhance customer experience. Emphasized professionalism and problem-solving in interactions.
  • Photographer Assistant

    null · 2016 — 2021
    Supported photography sessions by managing equipment, lighting, and preparation tasks. Coordinated with clients during shoots to ensure a smooth process and handled inquiries and transactions while delivering professional customer service.
  • Home-Based Tutor

    null · 2021 — 2021
    Delivered personalized tutoring and homework assistance, developing learning activities tailored to individual student needs. Engaged with parents to discuss their children's performance and maintained a supportive learning environment.

Skills & Expertise

Education

  • Bachelor of Technical Vocational Teacher Education Major in Food and Service Management
    Marikina Polytechnic College · 2022 — 2026
  • Bachelor of Technical Vocational Teacher Education Major in Food and Service Management
    AMA University East Rizal · 2019 — 2021
  • Senior High School
    Bagong Nayon II National High School · 2013 — 2019
  • Elementary Education
    Bagong Nayon II Elementary School · 2007 — 2013

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