Jyzl H.

J Y Z L is a Civil Engineering graduate based in Cebu City with over seven years of remote experience spanning administrative support, customer service, recruitment, and travel coordination for companies in industries such as finance, HR, and travel. As a Customer Support Analyst at Automatiq and a former Financial Representative at Synchrony Global Services Philippines Inc., J Y Z L handled high volumes of customer inquiries, credit card disputes, fraud cases, and account-related concerns, utilizing CRM management tools like Salesforce and Intercom. Their tenure at Koka Tech Solutions and Expedia Chase involved recruitment—screening candidates for healthcare roles, scheduling interviews—and travel coordination, managing bookings and itinerary changes with systems such as GDS and Amadeus. Additionally, J Y Z L demonstrated proficiency in data entry, maintaining precise documentation and supporting organizational workflow improvements through task management platforms like Monday.com and Google Workspace.