Kabelo M.
Mid-Level Onboarding Specialist
Open to offersNew to PlatformAbout
Kabelo M. is an HR professional specializing in facilitation and onboarding, currently thriving as a Key Account Manager at Afoody. Based in Alberton, Ekurhuleni, Kabelo is committed to enhancing organizational productivity through collaborative relationships. As a Key Account Manager, he promotes brand awareness and manages effective onboarding and communication between Afoody and major retail and food service outlets. Previously, Kabelo excelled in customer experience roles at Stadium, where he led seamless onboarding processes to foster long-term success. With a B-Tech in Human Resource Development from Vaal University of Technology, he has also trained financial advisors at Envestpro Pty (LTD), managed projects within DonMartin Enterprise, and facilitated extensive training initiatives with WinWin International for companies like South African Breweries and MultiChoice. Kabelo's ability to lead training sessions, perform project management, and drive performance improvement underscores his dedication to innovation and strategic leadership.
Experience
Training Specialist
Envestpro Pty (LTD) · 2023 — 2025Conduct training for the Envestpro Group across various levels. Equip new and existing Financial Advisors with essential soft skills, product knowledge, legislative insights, and compliance frameworks. Manage onboarding processes while hosting bi-monthly incubation program training sessions for all business units. Facilitate ad-hoc one-on-one and smaller group training sessions and monitor the developmental progress of recruits while providing timely feedback and reports.Project Manager
DonMartin Enterprise · 2020 — 2023Handle all administrative duties for the company, including tender applications, quotes, and invoicing. Attend site briefings and organize staff for various projects. Facilitate training and development, oversee project staff, and manage daily attendance records. Prepare bi-weekly salary reports and progress reports while ensuring deadlines are met and addressing any issues that arise.Facilitator/Trainer
WinWin International · 2016 — 2019Deliver training sessions and facilitate learning for projects, including the South African Breweries Draught Masters Guild. Travel nationally to provide training to bar staff, contributing to the design team aimed at improving training methodologies. Manage daily reporting responsibilities in conjunction with training facilitation.Recruiter
Fidelity Security Services · 2014 — 2016Manage recruitment processes, including staff placement, conducting psychometric assessments, and arranging interviews with major client accounts. Lead recruitment drives and training sessions on basic customer service for new hires while submitting daily reports and traveling as necessary.Key Account Manager
AfoodyPromote Afoody to major retail supermarkets, bakeries, and franchise food outlets. Drive store and corporate acquisition targeting well-known food franchises and ESG companies while scheduling relevant discussions. Liaise with head office, store owners, and managers to present the app’s value and gain participation. Act as the local contact between stores and Afoody’s internal team to facilitate onboarding and communication. Oversee the pilot program with retail stores and monitor engagement by tracking sign-ups, activation efforts, and impact.SAB Sales Team Facilitator
WinWin InternationalFacilitate training on draught troubleshooting processes for sales staff while being part of a team that instructed over 300 sales and marketing employees. Prepare weekly reports and provide national training travel as required.Customer Satisfaction (C-SAT) Facilitator
Multichoice WinWin InternationalTasked with enhancing customer satisfaction ratings for call center staff. Collaborate with a team that trained and facilitated over 2000 staff members, achieving a record high C-SAT rating for the company during the project period.Facilitator/Trainer
Japan Tobacco International (JTI)Conduct training for over 200 cashiers in four regions on JTI products and customer engagement. Responsible for preparing necessary reports and maintaining records of training accomplishments.Facilitator/Trainer
MondiProvide training and mentorship to foremen and support ad-hoc presentations focused on change management and reliability initiatives. Facilitate training while maintaining documentation and report writing.
Skills & Expertise
Education
- B-Tech : Human Resource DevelopmentVaal University of Technology · — — 2014
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