Kaela A.

Kaela A. is a driven professional with experience in claims management within the business solutions industry, having served as a Claim Assessor for Outsmart Business Solutions Pty Ltd. From March 2023 to January 2025, she efficiently processed claims for the South Australian Housing Authority and FM Web while working remotely from the Philippines for the Sydney-based company. Her role involved ensuring the accuracy and timely processing of contractor payments, streamlining workflow by coordinating with contractors, and resolving issues with incomplete claims to boost efficiency. Additionally, she managed operational reports to monitor job statuses and payment completions. Kaela is pursuing a Bachelor of Science in Computer Engineering at Laguna State Polytechnic University, demonstrating her dedication to continuous learning. She also holds a strong background in accountancy and management education, underscoring her analytical and organizational skills. Her technical proficiency includes adept use of Microsoft Office tools, enhancing her records management and communication capabilities.