Kamal D.
Senior Business Development Executive
Open to offersNew to PlatformAbout
Kamal D. is a Business Development Executive with experience in client acquisition and support across technology, BIM, and software industries. At OneClick BIM, Kamal developed a robust lead pipeline through LinkedIn outreach, emails, calls, and data scraping, ensuring consistent client onboarding and coordination among departments for smooth service delivery. While at Thinkersteps Tech. Pvt Ltd, Kamal managed client acquisition and technical support for jewellery ERP software, prioritizing portal performance and timely issue resolution. Earlier, as a Client Services Executive at Hexaware Technologies, Kamal provided comprehensive support for US-based clients and worked closely with internal teams to resolve escalations. At Altius CS Pvt Ltd, Kamal handled high-volume customer inquiries across various channels, upholding service quality standards. Kamal holds a Bachelor of Commerce from Rashtrasant Tukdoji Maharaj Nagpur University.
Experience
BUSINESS DEVELOPMENT EXECUTIVE
OneClick BIM · 2025 — PresentClient acquisition was conducted through LinkedIn, emails, calls, and data scraping to maintain a robust lead pipeline. Onboarding of clients was facilitated and cross-department coordination ensured both smooth service delivery and satisfaction.CLIENT ACQUISITION AND SUPPORT EXECUTIVE
Thinkersteps Tech. Pvt Ltd · 2025 — 2025Oversaw client acquisition and support for jewellery ERP software, focusing on portal performance and prompt issue resolution. Worked closely with internal teams and maintained communication with clients to support ongoing software operations and satisfaction.CLIENT SERVICES EXECUTIVE
Hexaware Technologies · 2024 — 2024Supported US based clients by managing inquiries and resolving issues throughout the client service process. Collaborated with internal teams to address escalations and strengthen overall client experience.CUSTOMER SUPPORT ASSOCIATE
Altius CS Pvt Ltd · 2023 — 2024Handled a high volume of customer inquiries across multiple channels while providing timely and accurate resolutions. Followed service quality standards and participated in efforts to improve customer satisfaction scores.
Skills & Expertise
Education
- Bachelor of CommerceRashtrasant Tukdoji Maharaj Nagpur University · — — 2026
- HSC 12THDRB Sindhu College · — — 2023
- SSC 10THSt. Francis De Sales High School · — — 2021
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