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Kareddulla N. — Senior Property Data Operations Analyst from India

Kareddulla N.

Senior Property Data Operations Analyst

India 6+ years
Open to offersNew to Platform
Languages
English
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About

K. Naresh K. is a seasoned professional with over a decade of experience in operations, CRM, and document services, specifically within the retail and BFS (Business Financial Services) sectors. At Reliance Retail Limited, he played a crucial role in the CRM department, handling inbound/outbound calls, managing customer queries, and overseeing staff recruitment. Transitioning to Cognizant Technology Solutions, Naresh excelled as a Senior Process Associate in tax services, focusing on mortgage processes and quality checks. His expertise in document management further developed at Milestone India Digital Services, where he led teams and ensured high-quality standards in critical taxation processes. Currently at Shovel Technologies, he serves as a Property Data Operations Analyst, leveraging machine learning to enhance data validation on mortgage documents. His work is recognized through numerous awards and his key participation in crucial automation projects, reflecting his robust SQL and CRM skills. Naresh's technical proficiency in desktop technology complements his operational acumen, making him a valuable asset in data-driven environments.

Experience

  • Property Data Operations Analyst

    Shovel Technologies Pvt Ltd · 2023 — 2026
    Functioned as a property data analyst in the Recorder QC team. Involved in training machine learning models to identify key information from mortgage-related documents. Conducted research and validation of data in spreadsheets and documents such as release of mortgage and assignment of mortgage. Led team efforts in the NOD process, utilizing SQL for new process development and training new candidates on US mortgage subject matter.
  • Senior Process Associate

    Milestone India Digital Services Pvt Ltd · 2021 — 2023
    Acted as SPA in a critical taxation process, ensuring service delivery to clients within agreed timelines. Managed and trained operational teams while monitoring quality and capacity. Maintained regular client interactions for updates and supported the PEX team on various studies and automation initiatives.
  • Senior Process Associate

    Cognizant Technology Solutions India Private Ltd · 2018 — 2021
    Engaged in ADE (Doc Solutions) processes concerning mortgages, assignments, and liens. Involved in tax sourcing (indexing) by providing document types to users before keying. Responsible for validating and performing quality checks on information keyed from documents prior to posting on clients' portals.
  • Operations – CRM Dept

    Reliance Retail Limited · 2014 — 2016
    Participated in the CRM team, managing all inbound and outbound calls. Addressed queries regarding product installations and deliveries. Updated customer issues to concerned executives and collected first-hand feedback regarding deliveries and installations. Handled customer walk-in queries and oversaw staff management and recruitment.

Skills & Expertise

Education

  • B.Tech
    Chirala Engineering College · — — 2013
  • Diploma
    G.M.R. Polytechnic College · — — 2009
  • 10th
    AVV High School Bapatla · — — 2005

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