Karen
Senior Emergency Medical Technician (EMT)
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English
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About
Karen N. is an experienced Emergency Medical Technician (EMT) and paramedic with over a decade of expertise in emergency response, patient care, and ambulance operations. Notably skilled in handling multiple casualty incidents (M.C.I.), she has coordinated emergency medical dispatch services and provided critical care in high-pressure environments. Throughout her career, Karen has contributed to top healthcare institutions like A.A.R Healthcare, The Nairobi West Hospital, and Kenya Red Cross. She offers medical standby services for events such as motorsports, bike racing, and film productions. Her professional achievements include recognition with the Best Paramedic Award in 2022 and participation in high-profile rescue operations, notably during the Westgate Mall and Garissa University attacks. Certified in Basic Life Support (BLS), Advanced Life Support (ACLS), and EMT training, Karen is committed to excellence in pre-hospital emergency care. Her roles have included leading emergency dispatch operations and providing frontline medical support, underscoring her ability to coordinate medical teams effectively during emergencies.
Experience
Ambulance Paramedic
A.A.R Healthcare Services and Ambulance Services · 2020 — 2025Responded to emergency calls, delivering critical life-saving interventions while conducting pre-hospital assessments and stabilizing patients for transport. Assisted in mass casualty incidents (MCI) and provided medical support during significant events, ensuring the proper maintenance and inventory of ambulance medical equipment.Physiotherapist / Team Medic
Ngong Rugby Club · 2016 — 2022Delivered on-field emergency medical assistance, performing injury assessments and developing rehabilitation plans. Assisted players in conditioning and injury prevention while educating them on first aid and self-care techniques.Emergency Medical Technician / Emergency Nurse Aid
The Nairobi West Hospital · 2018 — 2020Participated in emergency trauma care, assisting in the stabilization of critically ill patients and ensuring safe transport. Worked collaboratively with multidisciplinary teams to enhance patient outcomes while training junior staff in emergency response protocols and ensuring adherence to safety regulations.Emergency Medical Technician
Medics Ambulance · 2017 — 2017Responded to medical emergencies, providing life-saving interventions and conducting patient assessments for transport readiness. Assisted during disaster response operations while ensuring the ambulance inventory was maintained and operational.In Charge of Ambulance Operations and Patient Care
Burhani Engineering Ltd · 2017 — 2017Oversaw daily ambulance operations and staff assignments, ensuring compliance with healthcare regulations. Coordinated patient transfers and conducted training sessions for emergency response teams, maintaining readiness of medical equipment.Emergency Medical Technician
A.A.R Ambulance Services · 2015 — 2017Provided quick medical responses to emergencies, assisting in advanced life support procedures. Conducted community first-aid training and supported neonatal and pediatric emergency transports.Emergency Medical Dispatcher
E-Plus Kenya Red Cross Ambulance Services · 2014 — 2015Managed dispatch operations for a fleet of ambulances, optimizing routing for rapid emergency responses while maintaining direct communication with medical teams. Developed medical response plans for high-profile events and trained event staff in emergency preparedness.Emergency Medical Technician
Rescuemed Ambulance Services · 2014 — 2014Administered emergency medical care and transportation, supporting cardiac arrest resuscitations and trauma cases. Maintained equipment inventory and ensured adherence to healthcare safety standards.Receptionist
Hillsway Clinic · 2014 — 2014Managed patient appointments and medical records while assisting in billing and insurance processing. Delivered customer service and coordinated with medical staff to ensure efficient patient flow.Emergency Medical Technician (Volunteer)
E-Plus Red Cross · 2013 — 2014Provided medical support at major sporting and corporate events, assisting in emergency evacuations during high-risk situations. Conducted basic life support training for event staff and carried out pre-event risk assessments.Internship
Kenyatta National Hospital, The Karen Hospital, Kenya Red Cross Ambulance Services · 2012 — 2012Gained experience in patient assessment and emergency care while receiving training in airway management and trauma response during the internship.Locum School Nurse
Premier AcademyHandled medical emergencies, providing first aid services to students and staff members. Conducted health assessments, maintained medical records, and implemented infection control measures alongside health education programs. Coordinated with parents and healthcare providers regarding student health issues, assisting in COVID-19 screening initiatives.Emergency Medical Dispatcher
A.A.R Healthcare Services and Ambulance ServicesManaged emergency calls while prioritizing critical cases for swift response. Coordinated with ambulance teams to optimize dispatch operations and maintained real-time communication with paramedics during emergencies.Emergency Medical Dispatcher
Medics AmbulanceManaged emergency call operations, focusing on severity-based prioritization. Handled ambulance dispatching and route optimization while maintaining records of emergency responses and assisting in training new dispatchers.Lead Emergency Medical Dispatcher
Burhani Engineering LtdSupervised dispatch operations, training new dispatchers on call-handling procedures and coordinating with medical facilities for patient transfers. Implemented a new dispatch system to enhance communication and tracking.
Skills & Expertise
Education
- Kenya Certificate of Secondary EducationNgaita Girls High School · 2008 — 2011
- Kenya Certificate of Primary EducationNtumu Mixed Primary School · 2006 — 2008
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